Senior Account Manager

About the role

The Senior Account Manager will own and grow client relationships, serving as a strategic partner and trusted advisor. They will translate client business goals into marketing strategies, creative briefs, and actionable recommendations. The role involves leading client meetings, presentations, planning conversations, and strategic discussions. Collaboration with creative, account, and production teams is essential to delivering impactful client work.

Responsibilities

• Own and grow client relationships, serving as a strategic partner and trusted advisor.
• Translate client business goals into marketing strategies, creative briefs, and actionable recommendations.
• Lead client meetings, presentations, planning conversations, and strategic discussions.
• Collaborate with creative, account, and production teams to deliver impactful client work.
• Manage account health, budgets, scopes, forecasts, and profitability.
• Leverage AI tools to enhance research, efficiency, strategic thinking, and agency processes.

Requirements

• 5–8+ years of experience in account management, client services, or a similar agency environment.
• Experience supporting CPG, consumer products, pet, agriculture, or related industries preferred.
• Strong strategic mindset with the ability to connect business objectives to creative solutions.
• Excellent communication, presentation, and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced, collaborative environment.
• Experience partnering with cross-functional creative teams.
• Familiarity with project management tools (Monday.com or similar) and Microsoft Office.

Qualifications

• Strategic mindset with a deep understanding of client needs and business objectives.
• Proven track record of successful client relationships and strategic initiatives.
• Effective communication and presentation skills, both verbal and written.
• Ability to work collaboratively with cross-functional teams.
• Experience with AI tools and project management software.

Skills

• Strategic thinking and problem-solving skills.
• Strong interpersonal and communication skills.
• Project management and time management skills.
• Proficiency with AI tools and project management software.

Benefits

• Competitive compensation package including base salary and bonus opportunities.
• Inclusive and supportive work culture.
• Flexible work arrangements, including remote work options.
• Professional development opportunities and training programs.
• Health and wellness benefits.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Full-time position, Monday through Friday.