Selling Supervisor

About the role

The Selling Supervisor plays a crucial role in the Store Management team, contributing to the execution of strategic plans that ensure a profitable business. This position champions new selling tools, assigns and manages tasks, goals, and priorities for the sales associate team, and supports the store in executing company initiatives.

Responsibilities

• Understands and delivers sales and profit performance, utilizing key tools and resources to drive selling
• Supports the store in the execution of company initiatives
• Sustains and participates in team training to execute business results
• Creatively thinks of new ways to engage clients and reach out to a wider client base
• Is the ideal representative of the customer experience expectations in store
• Delivers a consistent experience aligned to Ralph Lauren Brand expectations by supporting the company and store vision
• Engages in store client initiatives and community outreach
• Champion of Ralph Lauren core values
• Embraces Ralph Lauren "More ways to shop" and new technology
• Supports a collaborative environment with the customer at its core
• Engages in networking and sourcing talent
• Provides ongoing feedback to Management on successes and opportunities
• Strengthens customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home
• Broadens customer accessibility to product discovery - QR codes, digital catalogs, virtual stores
• Maintains exceptional productivity standards through store execution
• Upholds all company policies and procedures
• Provides necessary feedback to Management on category opportunities or needs
• Ensures sales floor and all store standards are met at all times

Qualifications

• Motivated to drive the business day to day and achieve daily, weekly, monthly sales goals
• Proactively drives business through focusing on the customer at the core of all decisions
• Supports company initiatives
• Participates in team training to execute business results
• Utilizes "More Ways to Shop" to drive business results and supports use of new technology
• Represents the customer experience expectations in store
• Delivers a consistent experience aligned to Ralph Lauren Brand expectations by supporting the company and store vision
• Champion of Ralph Lauren core values
• Supports a collaborative environment with the customer at its core
• Engages in networking to start building a clientele
• Provides ongoing feedback to Management on successes and opportunities
• Strengthens customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home
• Broadens customer accessibility to product discovery - QR codes, digital catalogs, virtual stores
• Provides necessary feedback to Management on category opportunities or needs
• Ensures sales floor and all store standards are met at all times