Selling Supervisor

About the role

Selling Supervisors play a key role in ensuring sales goals are consistently met, customer experience is a priority, and service standards are executed according to company guidelines. In addition to being a highly productive sales driver, this person will act as an extension of the management team as a leader and role model to all sales associates when it comes to service standards and adherence to company policy.

Responsibilities

• Meet personal and store sales goals
• Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales
• Utilize elevated levels of sales and service to maximize sales performance
• Demonstrate in-depth knowledge of the merchandise
• Ensure all sales-related policies and procedures are maintained
• Maintain a keen interest in the fashion industry and market trends
• Collaborate with Management in areas of risk management, loss prevention, cash control, and inventory management
• Assist in the training of sales staff in all areas of register usage and maintenance
• Assist in all areas of stock, shipping, receiving protocols and policies
• Ensure the selling floor is neat, organized, stocked, and reflects the correct visual image at all times
• Assist in the implementation and maintenance of all merchandising/visual directives
• Identify product concerns in a timely manner
• Maintain store, employee area, stockroom and bathroom to Company standards
• Assist in the preparation and execution of stores’ physical inventories and actively participate in resolving inventory discrepancies
• Maintain standards of cleanliness and organization
• Actively contribute and support in non-selling activities and loss prevention initiatives
• Replenish stock and maintain high standards of merchandise and product presentation
• Maintain your designated ‘area of responsibility’
• Additional responsibilities may be assigned at the discretion of leadership

Requirements

• Minimum 2 years specialty retail experience
• Ability to work varied hours, nights, days and weekends to support the business needs