Security Technologies Manager

Join Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences. Role Summary This role involves maintaining and improving physical security system controls by collaborating with theatre leadership, developing process modifications, and ensuring the proper functioning of facility safes through monitoring, training, and vendor collaboration. It also includes maintaining system health for new builds and remodels, monitoring issues, and ensuring legal compliance. Additionally, you will safeguard company assets by implementing and analyzing security protocols and identifying processes to minimize risk and losses in theatres and corporate facilities. Responsibilities Equipment Health Alarm System Controls Maintain alarm system health Work with RVP’s and GM’s on system protocols and proper useSuggest modifications to process to improve alarm issuesMaintain data as accurate for proper alarm accessEnsure PIN management controls are correct at theatre levelAlarm system usage audits and follow up and train on any process problems leading to false alarms Safe Functions Maintain access controls Monitor, address, and train any safe protocol issues with GMEnsure proper access controls to safeMonitor and address any safe functionality issuesWork with vendor to ensure proper repair and costing, including challenging any unnecessary work or costs associated with repair or installations per vendor agreementsWork with Treasury on Armor Courier access and deposit pick issues Camera Systems Maintain system health Monitor, address, and train on any issues with camera systems to ensure safety and security of persons and assets, including ensuring all cameras maintain legally appropriate views and retention of dataMonitor, address, and ensure timely repair of any camera system issuesWork with vendor to ensure proper repair and costing, including challenging any unnecessary work or costs associated with repair or installations per vendor agreementsDevelop camera masking and tracking patterns to isolate fraudulent behavior to further refine ability of equipmentMonitor camera equipment improvements to consider for upgrading CNK systemsDevelop camera strategies for new builds and remodelsMaintain weekly system health review and usage tracking Financial & Policy Email & Alerts Follow up on all termination alerts to ensure legal appropriateness and address and train on any issuesFollow up on all false alarm issues and address and train on any corrective actions neededEnsure access is appropriate to personnel as GMs and managers relocate Service Channel Efficiency & pricing control Work with vendors to ensure proper work and costing, challenging any unnecessary expenses or time or equipment issuesBuild proposals for new work ensuring financially appropriate and within department budget controlsEnsure invoicing compliance review & NTE adjustmentsMaintain asset managerWork with RVPs and GMs to ensure timely movement of projects and train/discuss any concernsCollect and vet all CAPEX and budget requests to present to department head suggestions for work to approve Invoicing Accuracy & efficiency Monitor and address any invoicing issues for vendors & guardsWork with vendor on any billing problems or costing issuesTrain GMs on any billing process issuesEnsure coding and routing is appropriate Additional Responsibilities False alarm tracking and report generatingUpdating false alarm fee tablesAlarm panel communication failure log upkeepLP access camera list maintenanceWarranty repair tracking by vendor Requirements Hard Skills Strong working knowledge of technical security systems general operation and requirements Microsoft Office Suite (Additional training in Outlook & Excel a plus)Data EntryAdaptability in navigating various software systems used by Loss Prevention Soft Skills Analytical and critical thinkingDetail orientedHighly organizedSelf-sufficientTime management: prioritizing a wide-ranging workloadCommunicate effectively, both verbally and written, with CSC personnel and theatre managementTeam OrientedInterest in future advancement as an LP & Security professional Benefits Available At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members. Employee Discount401(k) Matching*Growth OpportunitiesEducation Assistance*Health Benefits*Parental Leave*Paid Time Off*Daily Pay*Free Movies*Benefits may vary by career category, so be sure to check the specific details on our career site. DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Cinemark is an Equal Opportunity Employer