Security Site Supervisor
Securitas Security Services USA, Inc. · Andover, MA · 2 mo ago
On-siteInformation Technology$27/hrFull-time
About the role
We are seeking an experienced Corporate Security Site Supervisor to lead security operations at a corporate campus. This is an exciting opportunity for a proven leader who thrives in a customer-focused environment and is passionate about building strong client relationships while leading a high-performing security team.
Responsibilities
- Lead, coach, and develop a team of Security Officers while promoting accountability, engagement, and professional growth.
- Build and maintain strong relationships with client leadership through outstanding customer service and proactive communication.
- Oversee the day-to-day operations of a 24/7 corporate security program, ensuring compliance with post orders, company policies, and client expectations.
- Cook up staffing, scheduling, and shift coverage to ensure continuous site operations.
- Train, mentor, and onboard new Security Officers while providing ongoing coaching and performance feedback.
- Respond to incidents, emergencies, and operational concerns while making sound decisions under pressure.
- Conduct routine site inspections, security audits, and risk assessments to identify and address potential vulnerabilities.
- Complete incident reports, investigations, scheduling, payroll approvals, and other administrative responsibilities accurately and on time.
- Ensure officers consistently deliver exceptional customer service while maintaining a safe and welcoming environment.
- Foster a positive team culture built on communication, professionalism, continuous improvement, and operational excellence.
Qualifications
- A High School Diploma or GED is required.
- Security supervisory or management experience is preferred.
- Demonstrated experience leading, coaching, and developing employees.
- Excellent communication, organizational, and interpersonal skills.
- A strong customer service mindset with a polished, professional appearance and demeanor.
- Experience supporting corporate, commercial office, or high-profile environments is preferred.
- Intermediate computer proficiency, including Microsoft Office and report writing.
- Ability to remain calm, decisive, and professional during emergencies.
Benefits
- Medical, Dental & Vision Insurance
- 401(k) with Employer Matching
- Paid Time Off
- Paid Training
- Company-Paid Life Insurance
- Uniforms Provided
- Employee Assistance Program (EAP)
- Employee Discount Programs (Travel, Electronics, Cell Phones & More)
- Wellness & Financial Education Resources
- Career Advancement Opportunities Within Securitas
Schedule
Monday – Friday 7am-3pm