Jobs · Information Technology · Massachusetts

Security Site Supervisor

Securitas Security Services USA, Inc. · Andover, MA · 2 mo ago
On-siteInformation Technology$27/hrFull-time

About the role

We are seeking an experienced Corporate Security Site Supervisor to lead security operations at a corporate campus. This is an exciting opportunity for a proven leader who thrives in a customer-focused environment and is passionate about building strong client relationships while leading a high-performing security team.

Responsibilities

  • Lead, coach, and develop a team of Security Officers while promoting accountability, engagement, and professional growth.
  • Build and maintain strong relationships with client leadership through outstanding customer service and proactive communication.
  • Oversee the day-to-day operations of a 24/7 corporate security program, ensuring compliance with post orders, company policies, and client expectations.
  • Cook up staffing, scheduling, and shift coverage to ensure continuous site operations.
  • Train, mentor, and onboard new Security Officers while providing ongoing coaching and performance feedback.
  • Respond to incidents, emergencies, and operational concerns while making sound decisions under pressure.
  • Conduct routine site inspections, security audits, and risk assessments to identify and address potential vulnerabilities.
  • Complete incident reports, investigations, scheduling, payroll approvals, and other administrative responsibilities accurately and on time.
  • Ensure officers consistently deliver exceptional customer service while maintaining a safe and welcoming environment.
  • Foster a positive team culture built on communication, professionalism, continuous improvement, and operational excellence.

Qualifications

  • A High School Diploma or GED is required.
  • Security supervisory or management experience is preferred.
  • Demonstrated experience leading, coaching, and developing employees.
  • Excellent communication, organizational, and interpersonal skills.
  • A strong customer service mindset with a polished, professional appearance and demeanor.
  • Experience supporting corporate, commercial office, or high-profile environments is preferred.
  • Intermediate computer proficiency, including Microsoft Office and report writing.
  • Ability to remain calm, decisive, and professional during emergencies.

Benefits

  • Medical, Dental & Vision Insurance
  • 401(k) with Employer Matching
  • Paid Time Off
  • Paid Training
  • Company-Paid Life Insurance
  • Uniforms Provided
  • Employee Assistance Program (EAP)
  • Employee Discount Programs (Travel, Electronics, Cell Phones & More)
  • Wellness & Financial Education Resources
  • Career Advancement Opportunities Within Securitas

Schedule

Monday – Friday 7am-3pm

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