Security Site Supervisor

Position Overview

Securitas is seeking a professional and motivated Security Site Supervisor to lead daily security operations at a client site in Houston. This position is responsible for supervising Security Officers, ensuring site compliance with security procedures, maintaining strong client relationships, and promoting a safe and secure environment. The ideal candidate will be a dependable leader with previous supervisory experience, strong communication skills, and a commitment to delivering exceptional customer service.

Key Responsibilities

• Provide leadership and direction to assigned Security Officers.
• Monitor officer performance and ensure compliance with site policies and procedures.
• Aid with training, coaching, and development of security personnel.
• Conduct routine post inspections and address operational concerns.
• Assist with staffing coordination and schedule coverage when needed.
• Maintain a safe and secure environment for employees, visitors, and client property.
• Monitor security operations and ensure post orders are followed.
• Respond to incidents, emergencies, and security-related concerns.
• Conduct investigations and prepare detailed incident reports when necessary.
• Perform routine patrols and security checks as required.
• Serve as a primary point of contact for client representatives.
• Communicate site activity, operational concerns, and security recommendations effectively.
• Maintain a professional relationship with client management and site personnel.
• Ensure customer service expectations are consistently met.
• Complete daily activity reports and incident documentation.
• Maintain accurate records and required security documentation.
• Aid management with operational reporting and communication.

Required Minimum Qualifications

• Must be 21 years of age or older.
• Must possess a valid Driver's License.
• Minimum 1 year of supervisory or management experience.
• High School Diploma or GED.
• Strong verbal and written communication skills.
• Ability to work independently and lead a team effectively.
• Ability to pass all required background and licensing requirements.

Preferred

• Previous security supervisory experience.
• Experience with access control, patrol operations, and incident reporting.
• Experience working in a customer-service-focused environment.
• Proficiency with Microsoft Office, email, and report-writing systems.

Knowledge, Skills & Abilities

• Strong leadership and decision-making skills.
• Excellent customer service and interpersonal communication.
• Professional appearance and demeanor.
• Strong organizational and time management skills.
• Ability to remain calm and professional during emergencies.
• Attention to detail and situational awareness.
• Ability to build positive relationships with clients and employees.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to patrol indoor and outdoor areas.
• Occasional lifting and carrying items as needed.
• Work in varying weather conditions when required.

Why Join Securitas?

• Stable Monday–Friday schedule.
• Competitive hourly pay.
• Leadership opportunity.
• Career advancement potential.
• Ongoing training and professional development.
• Opportunity to work for a global leader in protective services.

Benefits

• Retirement plan.
• Employer-provided medical and dental coverage.
• Company-paid life insurance.
• Voluntary life and disability insurance.
• Employee assistance plan.
• Securitas Saves discount program.
• Paid holidays.
• Paid time away from work.