Security Site Supervisor
Securitas Security Services USA, Inc. · Keswick, VA · 4 days ago
On-siteInformation Technology$22/hrFull-time
Wage: $22.00/hour. Previous Security Supervisor experience is required.
Responsibilities
- Supervise Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s).
- Ensure all post orders are followed, established rounds are completed, and required reports are filed.
- Notify proper authorities and client in emergency situations.
- Coach and discipline personnel as appropriate; document coaching and disciplinary actions.
- Train Security Officers and other company personnel; review post orders and assignment details with subordinates.
- Assist in the submission of payroll and personnel information.
- Ensure adequate coverage of all posts and positions in conjunction with company management.
- Prepare, file, and submit various reports as required.
- Inspect posts as scheduled and meet with subordinates to outline tasks and responsibilities.
- Meet with client representatives to ensure security requirements are met and provide quality customer service.
- Carry out supervisory duties such as interviewing, orienting, training, planning, assigning work, coaching, appraising performance, rewarding, disciplining, addressing complaints, resolving problems, and making hiring/termination recommendations.
- Perform duties of a Security Officer in accordance with post orders and company policy when assigned.
Requirements
- High School Diploma or G.E.D. and 2 years of related experience, or an equivalent combination of education and experience.
- Minimum 2 years of experience in retail preferred.
- May be required to hold and maintain any applicable state, county, or municipal license for Security Officers.
- Knowledge of security operations with an emphasis on patrol, inspection, and response services.
- Knowledge of supervisory practices and procedures.
- Ability to provide positive direction and motivate performance.
- Understanding of security and safety devices and controls.
- Ability to learn quickly and carry out instructions in written, oral, or diagrammatic form.
- Ability to track and maintain schedule assignments.
- Strong teamwork and interpersonal skills.
- Ability to maintain professional composure in unusual circumstances.
- Courteous telephone manner.
- Adaptability to various sites and changes in post procedures.
- Ability to write routine correspondence, logs, and reports.
- Good organizational skills and strong customer service orientation.
- Ability to interact effectively with clients at various social levels and across diverse cultures.
Working Conditions
- Requires the physical and mental capacity to perform all essential functions, with or without reasonable accommodation.
- Maintain composure when dealing with authorities, executives, clients, staff, and the public, occasionally under urgent or high-pressure conditions.
- May be exposed to stressful situations, such as challenging individuals in unauthorized areas.
- Must pass company standards for background checks, reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements.
- Direct and discipline staff in a positive manner.
- May be required to work overtime without advance notice.
- Handle multiple tasks concurrently, including keyboarding, basic computer usage, and operating controls.
- Frequent sitting, standing, and walking for long periods; may involve climbing stairs, walking on inclines, or uneven terrain.
- Occasional reaching, stooping, kneeling, crouching, and crawling.
- Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.
- Close and distance vision, with the ability to adjust focus.
- Regular use of a vehicle for job duties.
- May be required to perform stressful and physical activities.
- May be exposed to inclement weather or environments requiring protective gear and safety awareness.
- May handle sensitive and confidential information.
Benefits
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work (vacation, sick time, or PTO, depending on local requirements)
- Access to earned wages prior to payday (restrictions and fees may apply; certain waiting periods may apply)