Security Site Supervisor - Armed

About the role

The Armed Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Armed Site Supervisor will act as a liaison between customers, Operation Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.

Responsibilities

• Supervise and coordinate the delivery of quality services to an assigned customer.
• Act as a liaison between customers, Operation Managers and security officers.
• Supervise site staff and provide coaching, recognition and discipline within approved empowerment range.
• Communicate staffing needs to Operation Manager which may include using the Requisition process, assisting in identifying and interviewing quality candidates.
• Affirm that officers receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.).
• Affirm that employee grievances are heard with help from appropriate branch or region HR support employees.
• Ensure that the Armed Site Supervisor is capable of handling crisis situations at the client site, calmly and efficiently.
• Utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management.

Qualifications/Requirements

• Be at least 21 years of age with high school diploma or equivalent.
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
• Licenses requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Display exceptional customer service and communication skills.
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites.
• Able to: Work in various environments such as cold weather, rain/snow or heat.
• Climb stairs, ramps, or ladders occasionally during shift.
• Stand or walk on various surfaces for long periods of time.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in our company’s 401(k) plan.
• Seven holidays annually paid at time and a half, if worked.
• Forty hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law.

Pay

Hourly Pay Rate: $33.65 / per hour

Schedule

Full Time Standard Shift - Monday - Friday 8:00am - 4:00pm