Security Site Supervisor - Armed
About the role
The Armed Security Site Supervisor is responsible for supervising and coordinating the delivery of quality services to an assigned customer. This role acts as a liaison between customers, Operation Managers, and security officers.
Responsibilities
- Supervise and coordinate the delivery of quality services to an assigned customer
- Act as a liaison between customers, Operation Managers, and security officers
- Serve as a supervisor, providing coaching, recognition, and discipline within approved empowerment range
- Communicate staffing needs to Operation Manager, including using the Requisition process and assisting in identifying and interviewing quality candidates
- Affirm that officers receive appropriate training, develop them in both technical and professional skills, and manage their performance (coaching, counseling, disciplining, performance evaluations, recognition, etc.)
- Affirm that employee grievances are heard with help from appropriate branch or region HR support employees
- Ensure that security officers are equipped with necessary tools and resources to perform their duties effectively
- Assure that security operations meet or exceed all legal and regulatory requirements
- Handle crisis situations at the client site, calmly and efficiently
- Utilize scheduling and billing software to produce reports that require interpretation and action for effective business management
- Work in various environments such as cold weather, rain/snow, or heat; occasionally lift or carry up to 40 pounds; climb stairs, ramps, or ladders; stand or walk on various surfaces for long periods of time
Qualifications/Requirements
- Be at least 21 years of age with high school diploma or equivalent
- Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
- Licenses and certifications are subject to state and/or local laws and regulations and may be required prior to employment
- Display exceptional customer service and communication skills
- Have intermediate computer skills to operate innovative, wireless technology at client specific sites
- Able to work in various environments such as cold weather, rain/snow, or heat; occasionally lift or carry up to 40 pounds; climb stairs, ramps, or ladders; stand or walk on various surfaces for long periods of time
Benefits
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
Pay
Details on pay are not specified in this posting.
Schedule
Details on schedule are not specified in this posting.
Skills
Details on required skills are not specified in this posting.
Company Information
Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com