Security Site Supervisor Armed

About the role

The Armed Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. They will act as a liaison between customers, Operation Managers and security officers. The supervisor will oversee site staff and provide coaching, recognition and discipline within approved empowerment range.

Responsibilities

• Supervise and coordinate the delivery of quality services to an assigned customer.
• Act as a liaison between customers, Operation Managers and security officers.
• Serve as a point of contact for customer inquiries and concerns.
• Oversee site staff and provide coaching, recognition and discipline within approved empowerment range.
• Communicate staffing needs to Operation Manager which may include using the Requisition process, assisting in identifying and interviewing quality candidates.
• Absorb and address employee grievances with help from appropriate branch or region HR support.
• Ensure that officers receive appropriate training, develop them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.).
• Affirm that employee grievances are heard with help from appropriate branch or region HR support.
• Ensure compliance with company policies and procedures.
• Handle crisis situations at the client site, calmly and efficiently.
• Utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management.

Requirements

• Be at least 21 years of age with high school diploma or equivalent.
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
• Licenses and certifications are subject to state and/or local laws and regulations and may be required prior to employment.
• Display exceptional customer service and communication skills.
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites.
• Able to work in various environments such as cold weather, rain/snow or heat.
• Occasionally lift or carry up to 40 pounds.
• Climb stairs, ramps, or ladders occasionally during shift.
• Stand or walk on various surfaces for long periods of time.

Qualifications

• Must have a valid drivers license.
• Must be 21+ years old.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in our company’s 401(k) plan.
• Seven holidays annually paid at time and a half, if worked.
• Forty hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law.

Pay

$24 / hour

Schedule

Full Time

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in our company’s 401(k) plan.
• Seven holidays annually paid at time and a half, if worked.
• Forty hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law.

Company

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Contact

To find an office near you, please visit: www.aus.com/offices