Security Site Supervisor - Armed

About the role

The Armed Security Site Supervisor is responsible for supervising and coordinating the delivery of quality services to an assigned customer. This role acts as a liaison between customers, Operation Managers, and security officers.

Responsibilities

• Supervise and coordinate the delivery of quality services to an assigned customer.
• Act as a liaison between customers, Operation Managers, and security officers.
• Serve as a supervisor, providing coaching, recognition, and discipline within approved empowerment range.
• Communicate staffing needs to Operation Manager, including using the Requisition process and assisting in identifying and interviewing quality candidates.
• Affirm that officers receive appropriate training, develop them in both technical and professional skills, and manage their performance (coaching, counseling, disciplining, performance evaluations, recognition, etc.).
• Affirm that employee grievances are heard with help from appropriate branch or region HR support employees.
• Ensure compliance with safety protocols and emergency response procedures.
• Handle crisis situations at the client site, calmly and efficiently.
• Utilize scheduling and billing software to produce reports necessary for effective business management.
• Work in various environments such as cold weather, rain/snow, or heat; occasionally lift or carry up to 40 pounds; climb stairs, ramps, or ladders occasionally during shift; stand or walk on various surfaces for long periods of time.

Qualifications/Requirements

• Be at least 21 years of age with a high school diploma or equivalent.
• Possess effective written and oral communication and interpersonal skills with the ability to deal with all levels of personnel and the general public in a professional and effective manner.
• Licenses and certifications are subject to state and/or local laws and regulations and may be required prior to employment.
• Display exceptional customer service and communication skills.
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites.
• Able to work in various environments such as cold weather, rain/snow, or heat; occasionally lift or carry up to 40 pounds; climb stairs, ramps, or ladders occasionally during shift; stand or walk on various surfaces for long periods of time.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in our company’s 401(k) plan.
• Seven holidays annually paid at time and a half, if worked.
• Forty hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law.

Pay

Details about pay are not specified in this posting.

Schedule

Schedule details are not specified in this posting.

Skills

Skills details are not specified in this posting.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in our company’s 401(k) plan.
• Seven holidays annually paid at time and a half, if worked.
• Forty hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1666978