Security Site Supervisor - Armed

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose in a dynamic, welcoming, and collaborative workplace.

About the role

The Armed Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer, acting as a liaison between customers, Operation Managers, and security officers. They will supervise site staff, provide coaching, recognition, and discipline within approved empowerment range.

Responsibilities

• Handle crisis situations at the client site calmly and efficiently.
• Utilize scheduling and billing software to produce reports (e.g., Scheduling Activity, Training Detail) requiring interpretation and action for effective business management.
• Communicate staffing needs to the Operation Manager, including using the Requisition process, assisting in identifying and interviewing quality candidates.
• Ensure officers receive appropriate training, developing them in both technical and professional skills, including performance management (coaching, counseling, disciplining, evaluations, recognition).
• Address employee grievances with support from appropriate branch or region HR.
• Work in various environments such as cold weather, rain/snow, or heat.
• Occasionally lift or carry up to 40 pounds.
• Climb stairs, ramps, or ladders occasionally during shift.
• Stand or walk on various surfaces for long periods of time.

Requirements

• At least 21 years of age with a high school diploma or equivalent.
• Current CA driver’s license (held for more than one year) with a clean driving record.
• Current CA firearm permit.
• Open availability, including weekends and weekdays.
• Effective written and oral communication and interpersonal skills to engage with all levels of personnel and the public professionally.
• Licensing requirements as dictated by state and/or local laws (may be required prior to employment).
• Successful completion of a background investigation and drug screen as a condition of employment.
• Exceptional customer service and communication skills.
• Intermediate computer skills to operate innovative, wireless technology at client-specific sites.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in the company’s 401(k) plan.
• Seven paid holidays annually at time-and-a-half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments (unused vacation paid out where required by law).

Pay

$27.00 per hour.

Schedule

Full Time (Day/Swing/Grave shifts available).