Security Site Supervisor - Armed

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose in a dynamic, welcoming, and collaborative workplace.

About the role

The Armed Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer, acting as a liaison between customers, Operation Managers, and security officers. This role involves supervising site staff and providing coaching, recognition, and discipline within approved empowerment range.

Responsibilities

• Supervise and coordinate security services for an assigned customer site.
• Act as a liaison between customers, Operation Managers, and security officers.
• Provide coaching, recognition, and discipline to site staff.
• Communicate staffing needs to the Operation Manager, including requisition processes, candidate identification, and interviews.
• Ensure officers receive appropriate training and performance management (coaching, counseling, evaluations, recognition).
• Address employee grievances with support from HR.
• Handle crisis situations calmly and efficiently at the client site.
• Utilize scheduling and billing software to produce and interpret reports (e.g., Scheduling Activity, Training Detail).
• Work in various environments, including cold weather, rain/snow, or heat.
• Occasionally lift or carry up to 40 pounds, climb stairs/ramps/ladders, and stand or walk for long periods.

Requirements

• At least 21 years of age with a high school diploma or equivalent.
• 3+ years of combined law enforcement, military, or security experience OR a college degree.
• Effective written and oral communication skills for professional interactions with personnel and the public.
• Licensing requirements as per state and/or local laws (must be obtained prior to employment).
• Successful completion of a background investigation and drug screen as a condition of employment.
• Intermediate computer skills to operate innovative, wireless technology at client sites.
• Florida State Security Agency License No. B8500287 (or ability to obtain).

Pay

$20.00/hour.

Schedule

Full-time, Monday–Friday, 0600–1400.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in the company’s 401(k) plan.
• Seven paid holidays annually at time-and-a-half if worked.
• 40 hours of vacation after one year of employment (payout of unused vacation where required by law).