Security Shift Supervisor - Second Shift

About the role

The Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Requirements

• At least 18 years of age
• Possess a high school diploma or equivalent, or 5 years verifiable experience
• Security Experience 1+ Years Needed
• Customer Service Experience
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting; Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently

Pay & Schedule

• Starting Pay – $19.50 / Hour
• Shift Details: Monday - Friday 2pm to 10pm
• Paid Orientation

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company's 401(k) plan
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law