Security Report Writer (Caesars New Orleans)

About the role

The Security Report Writer protects the assets of the company and provides a safe environment for employees and guests. Their primary responsibility is responding to all security incidents involving guests and team members on property.

Responsibilities

• Responds to all security incidents involving guests and team members on property.
• Completes all paperwork and gathers detailed facts and personal information of the parties involved along with witnesses without drawing their own conclusion.
• Provides extraordinary service to guests between incidents and performs other duties as assigned by the Security Leaders.
• Handles initial investigations for the Risk Management department.
• Gathers facts about different incidents such as lost or stolen items, injuries, and disputes.
• Acts as an agent of the casino and must have the knowledge and communication skills to act accordingly.
• Provides accurate responses when various situations occur.
• Maintains a well-groomed appearance which reflects the professional appearance and demeanor of the Security Department.
• Maintains required attendance guidelines for the job and adheres to all company and department policies and procedures.
• Sets an example to be a role model for all Security personnel through observance of all departmental policies and procedures.

Requirements

• Excellent investigation skills and writing skills.
• Able to gather facts, process information through critical thinking, and use good judgment in solving problems.
• Able to facilitate resolution of potential service failures through personal action and coordination with other departments.
• At least 21 years of age to work in a casino.
• High School diploma or GED required.
• Attention to detail and ability to remain calm under demanding situations.
• Good oral and written communication skills along with a good working knowledge of computer programs.
• Strong analytical, interpersonal and communication skills.
• Physically able to stand and walk for long periods of time regardless of weather conditions.
• Previous public relations or security experience is desirable.
• Well-groomed appearance.
• Ability to work any day of the week.
• General familiarity with investigative procedures.
• Ability to work in a fast-paced environment and a flexible schedule.
• Ability to work independently as well as part of a team.
• Must be able to obtain or possess a Louisiana Gaming License.

Qualifications

• Able to maneuver to all areas of the casino.
• Able to lift up to 25 pounds and carry up to 25 pounds.
• Able to bend, reach, kneel, twist and grip items while working at assigned desk area.
• Able to stoop, bend, jump, twist, crouch, grip and carry heavy loads and run on level surfaces as well as up and down stairs.
• Able to work independently.
• Able to see and remember the specific details of incidents and persons.
• Able to work at a fast pace and in stressful situations.
• Able to read, write, speak and understand English.
• Able to respond to visual and aural cues.

Skills

• Excellent investigation and writing skills.
• Attention to detail and ability to remain calm under demanding situations.
• Strong analytical, interpersonal and communication skills.
• Physical ability to stand and walk for long periods of time regardless of weather conditions.
• Knowledge of investigative procedures.
• Ability to work in a fast-paced environment and a flexible schedule.
• Ability to work independently as well as part of a team.
• Ability to respond to visual and aural cues.

Benefits

• Free Downtown Team Member Parking.
• Discounted Monthly Bus Passes.
• Free Team Member Assistance Program.
• Team Member Discounted Hotel Room Rates.
• Tuition & Student Loan Debt Repayment Assistance.
• First Time Homebuyer Program.
• Child Care Assistance Program.
• 401k Matching.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.