Sportsbook Ticket Writer, Part Time (Caesars New Orleans)

Responsibilities

• Provide a top tier level of customer service that encourages customers to come back repeatedly
• Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control board
• Become familiar with our betting options and be able to strike up conversations with customers regarding those options
• Work to resolve customer disputes/complaints and escalate to direct supervisor when needed
• Be a positive team member and work collaboratively with other team members and your leadership team
• Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards
• Other duties as assigned

  Qualifications

  • Must have basic computer knowledge (Email, MS Excel, internet, etc.)
  • Show me the money! Must have a minimum of 1 years of cash handling experience in a work setting
  • H.S. Diploma, GED, or equivalent preferred
  • 21+ years of age or older
  • Successfully pass a drug screen and background check
  • Able to obtain a gaming license from the Gaming Control Board and other jurisdictions where deemed necessary
  • High level of customer service
  • Able to work a flexible schedule: nights, weekends, and some holidays is preferred
  • Present yourself in a professional manner
  • Strong communication skills, both written and verbal
  • Able to do simple math
  • Understanding and a responsibility to adhere to all compliance requirements set for by the company and Gaming Control Board

  Skills

  Must be able to stand for extended periods of time
  Must be able to lift, pull or push 25 lbs.
  Must be able to write for extended periods of time
  Must be able to twist, bend or reach with no significant boundaries

  About the Role

  The Sportsbook Ticket Writer is the face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, they will ensure everyone is made to feel welcome at our sports book(s).

  Benefits

  This position may be exposed to a smoke-filled environment

  Pay

  N/A

  Schedule

  N/A