Security Patrol - Hersheypark Camping Resort

About the role

Join the Security Patrol team at Hersheypark Camping Resort, a campground located near Hersheypark amusement park. This role is responsible for maintaining the safety and security of Hershey Entertainment & Resorts (HE&R), its properties, assets, guests, and team members across all HE&R venues, both on and off the Hersheypark Entertainment Complex. Security Patrol conducts regular patrols, safety checks, and responds to alarms, emergencies, or calls for assistance.

Responsibilities

• Provide a safe and friendly atmosphere to guests and team members
• Establish and maintain a good working relationship with other departments and support teams
• Provide security for transporting money and financial documents
• Manage deployment of security personnel and equipment during incidents
• Assess, investigate, resolve, and contain situations while following company policy and procedures
• Provide high-visibility patrols of buildings and grounds
• Control vehicle/pedestrian traffic when necessary
• Monitor guest behavior for compliance with event and venue policies
• Monitor crowd behavior and movement, taking proactive measures to mitigate risk
• Communicate regularly with Security Management regarding training, operational issues, team member or guest concerns, losses, and unusual situations
• Create timely, thorough, and accurate incident reports through the incident documentation process
• Consistently practice safe work habits, including use of personal protective equipment, lifting, and reporting unsafe situations

Requirements

• Must be at least 18 years of age on the date of applying
• Must possess a valid driver's license
• Minimum of three (3) years of experience working in the Safety & Security Department (professional experience may be considered in lieu of departmental experience)
• Must obtain RAMP Certification post-employment

Qualifications

• Criminal justice/safety/security-related training and experience preferred
• Must be friendly, upbeat, and work well with other team members while interacting with guests
• Ability to work independently and be self-motivated
• Detail-oriented with clear verbal and written communication skills
• Ability to effectively communicate verbally, including delivering safety instructions, verbal cues, and speaking clearly into microphones and radios
• Ability to successfully complete all legal, company, and department training requirements
• Ability to remain alert and vigilant at all times
• Ability to handle stressful working conditions, emergencies, and accept a high degree of accountability
• Comfortable working in a fast-paced environment
• Ability to safeguard confidential information
• Proficient in the use of Microsoft Office and Google Workspace applications, including Excel and Word
• Must display a positive attitude, eagerness to learn, and maintain a professional image in compliance with HE&R guidelines

Job Demands

• Must be able to work a flexible schedule including weekends and holidays
• Team members must work a minimum of eight (8) hours every two pay periods to stay active
• Subject to a variety of weather conditions, including extreme heat, sun exposure, cold, and inclement weather
• Physical requirements include standing and walking unassisted (for up to eight hours at a time), bending at the waist and knees, repeated manual dexterity, ability to raise the leg 37 inches, pushing, pulling, reaching above shoulder level, and lifting up to fifty (50) pounds without assistance

Benefits

• Free admission and parking to Hersheypark
• Discounts on food and shopping