Resort Security Park Ranger - Overnight

What You'll Do

• Protect Our Guests & Resort
• Patrol the Resort to maintain a safe, secure, and welcoming environment.
• Secure facilities, equipment, and Resort assets to prevent loss, damage, or unauthorized access.
• Maintain awareness of potential safety or security concerns through monitoring surveillance systems, access points, and guest areas.
• Conduct routine inspections of buildings, attractions, and equipment in accordance with Resort policies and procedures.
• Respond quickly and professionally to emergencies, incidents, and security concerns while enforcing Resort policies.
• Assist with monthly inspections of fire extinguishers, emergency lighting, and other life safety equipment.
• Dispatch and respond to radio calls throughout the Resort for security assistance and emergency situations.
• Investigate incidents, gather information, interview witnesses, document observations, and complete accurate incident reports.
• Work collaboratively with local law enforcement and emergency response agencies when needed.
• Remain calm, confident, and solution-focused while handling sensitive situations.
• Deliver World-Class Guest Service
• Be a friendly, approachable presence for guests and fellow Model Citizens.
• Answer guest questions, provide directions, and assist with a variety of guest needs throughout the day.
• Demonstrate professionalism, integrity, and respect in every interaction.

Qualifications & Experience Required

• A High School Diploma or GED.
• Excellent verbal and written communication skills.
• Strong problem-solving, decision-making, and interpersonal skills.
• Ability to remain calm and make sound decisions in high-pressure situations.
• A valid driver's license with a safe driving record.
• Ability to successfully complete CPR, AED, and Basic First Aid training.
• Flexibility to work a variety of shifts, including evenings, overnights, weekends, holidays, and peak operating periods.

Preferred Qualifications

• One year or more of security, law enforcement, military, emergency response, or related experience.
• Previous experience in a theme park, hospitality, entertainment, or guest-facing environment.
• A Florida Class D Security License (preferred but not required).
• Some college coursework is a plus.