Security/Organizational Trainer

About the Role

Design, develop, implement, and facilitate blended learning programs for security techniques and operations. Analyze, develop, and create various security trainings across educational systems and platforms, coordinate staff-facilitated trainings, and ensure compliance. Provide guidance, review, and analysis of best practices in the assigned area. Support recruitment efforts by attending job fairs, creating and administering security onboarding, and performing related duties.

Responsibilities

• Manage and develop curriculum, including training objectives, criterion test methodologies, training presentations, lesson plans, and delivery of Basic Security Officer Training, recurrent, and specialized training.
• Design, implement, facilitate, and monitor a variety of security training and development programs; revise programs as needed.
• Analyze, determine, and recommend learning needs for all security levels of General Services Metro Security staff; ensure compliance with security best practices, contracts, and regulations.
• Conduct audits on existing security and security training programs; analyze learning needs and research, design, and recommend learning strategies and programs.
• Manage, lead, and facilitate classroom and web-based training sessions, including live and web-based group meetings.
• Attend and participate in group meetings and functions; present new opportunities in security training and developmental programs.
• Prepare, coordinate, schedule, register, and host security-focused training sessions; set up rooms to facilitate training; participate in training other staff members; track and maintain testing databases and provide reports as needed.
• Coordinate, schedule, and register security-focused training sessions performed by Metro Security Officers and staff in compliance with rules, regulations, and contracts; track and monitor required trainings.
• Coordinate with the Employee Learning Center to measure and maintain online and classroom-based learning programs in a learning management system and learning content management system.
• Represent the Department to other departments, elected officials, and outside agencies; provide security-focused training or learning development services to other departments, outside agencies, and organizations.
• Develop and administer surveys and exams to assess training needs and effectiveness.
• Market available training opportunities for security staff; respond to general inquiries regarding programs and services.
• Develop and deploy project-based learning plans at all levels of Metro Security.
• Seek out advanced and specialized training opportunities for Metro Security Division personnel.
• Assist General Services human resources staff with metro security recruitment by attending on-site and off-site job fairs; conduct outreach to security training centers or similar organizations to increase Metro security applicant traffic.
• Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of security training and learning.
• Perform related duties and responsibilities as required.

Requirements

Education and experience directly related to the minimum requirements below may be interchangeable on a year-for-year basis.

• Bachelor’s degree from an accredited college or university in organizational training, adult learning theory, industrial and organizational psychology, education, business, or criminology.
• Four (4) years of experience in organizational training, training program management, or training program administration, including one (1) year of supervisory experience.
• Experience training law enforcement, security, military, or corrections is preferred.
• Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.
• Possession of a valid City Operator's Permit (COP) within six (6) months from date of hire.
• Successful completion of the City of Albuquerque Train-the-Trainer within twelve (12) months from date of hire.
• Successful completion of a forty (40) hour law enforcement/security Instructor Development Course within twelve (12) months from date of hire.
• Successful completion of a Red Cross or American Heart Association sponsored CPR/AED Instructor Course within twelve (12) months from date of hire.

Working Conditions

• Environmental: Office and field environment; exposure to computer screens; exposure to inclement weather and extended periods of standing.
• Physical: Essential and supplemental functions may require maintaining physical condition necessary for sitting, walking, or standing for prolonged periods, climbing stairs, and ability to lift up to 50 pounds.

May be required to work odd hours and weekends.