Security Operations Technician

About the role

As a Security Operations Technician with Epic Hosting, you will be part of a SOC team that secures Epic's SaaS infrastructure for some of the largest healthcare organizations in the country. You'll identify security events in the environment and coordinate investigation and response across multiple teams. You will use your ability to think critically to determine long-term process improvements rather than quick temporary solutions. You'll also stay abreast of emerging security threats to recommend and implement new information security related solutions.

Responsibilities

• Identify security events in the environment and coordinate investigation and response across multiple teams
• Determine long-term process improvements rather than quick temporary solutions
• Stay abreast of emerging security threats to recommend and implement new information security related solutions
• As a member of the Hosting team, be responsible for the confidentiality, integrity, and availability of Epic Hosting
• Follow policies and procedures and escalate when policies or procedures are not followed
• Escalate potential security incidents and provide relevant information
• Meet all security responsibilities defined in policies and procedures

Qualifications

• Relocation to the Madison, WI area (reimbursed)
• Eligibility to work in the U.S. without visa sponsorship
• Available to work 1st, 2nd, or 3rd shift
• COVID-19 vaccination

Skills

• Familiarity with processes and tools such as: enterprise firewalls, network intrusion detection/prevention, virtual private networking, application whitelisting, and data loss prevention
• Familiarity with the security concepts of log analysis, monitoring and system/network auditing or experience working in a security operations center
• Knowledge of a scripting language such as PowerShell will be helpful
• Exposure and/or experience with access management, Active Directory, and physical security is a plus
• Familiarity with SIEM, MFA, and ITIL tools will be useful

Benefits

• All meals are restaurant-quality but cost only a few dollars, prepared by a team comprised of kitchen talent from restaurants around the country
• After five years, earn a four-week sabbatical anywhere in the world
• Comprehensive benefits to keep you healthy and happy as you grow in your life and career
• Merit-based compensation reflecting the impact your work has on the company and our customers
• Eligible for annual raises and bonuses
• Stock grants, giving you an even greater stake in the success of Epic and our customers

Pay

Merit-based compensation reflecting the impact your work has on the company and our customers, with annual raises and bonuses as well as stock grants.

This position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.