Security Operations Technician
Epic · Kalamazoo, MI · 3 wk ago
On-siteInformation TechnologyFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate like EEO, navigation, etc. Must preserve all substantive info.
Let's parse the posting.
Key info:
- Position based on campus in Madison, WI, requires relocation, financial relocation assistance.
- As a Security Operations Technician with Epic Hosting, part of SOC team securing Epic's SaaS infrastructure for large healthcare orgs.
- Identify security events, coordinate investigation and response across multiple teams.
- Use critical thinking to determine long-term process improvements rather than quick temporary solutions.
- Stay abreast of emerging security threats to recommend and implement new info security solutions.
- Learn more about team at link (we can drop link? It's not substantive? Might be considered navigation? Probably drop.)
- Live affordably in city known for rising tech talent. Epic located just outside Madison, WI, second fastest growing market for tech talent, home to state capital and UW. Madison city surrounded by water, accolades: greenest city in America (NerdWallet), best city for renters (SmartAsset), fittest city in America (Fitbit), third best metro for young professionals (Forbes Advisor).
- Uniquely themed campus designed to heighten ability to get stuff done in office, conference room, or by fireplace in comfy chair.
- All meals restaurant-quality but cost only a few dollars, prepared by kitchen talent from restaurants around country.
- After five years, earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended Beyoncé concert in Ireland, built a library in Tanzania, run a marathon in Antarctica.
- Offer comprehensive benefits to keep you healthy and happy as you grow in life and career.
- Merit-based compensation will reflect impact of work on company and customers.
- Eligible for annual raises and bonuses, as well as stock grants, giving greater stake in success.
- Healthcare is global, building best ideas from around world into Epic software is point of pride.
- As an Equal Opportunity Employer... (boilerplate, drop)
- Familiarity with processes and tools such as: enterprise firewalls, network intrusion detection/prevention, virtual private networking, application whitelisting, and data loss prevention
- Familiarity with security concepts of log analysis, monitoring and system/network auditing or experience working in a security operations center
- Security certifications are a plus such as: SANS/GIAC: GSEC, ISC2: SSCP, EC-Council: ECSA, CompTIA: Security+
- Knowledge of a scripting language such ascripting language such as PowerShell will be helpful.
- Exposure and/or experience with access management, Active Directory, and physical security is a plus.
- Familiarity with SIEM, MFA, and ITIL tools will be useful.
- Relocation to the Madison, WI area (reimbursed)
- Eligibility to work in the U.S. without visa sponsorship
- Available to work 1st, 2nd, or 3rd shift
- COVID-19 vaccination
- As a member of the Hosting team at Epic you'll be responsible for the confidentiality, integrity, and availability of Epic Hosting. Those responsibilities include:: Following policies and procedures and escalating when policies or procedures are not followed; Escalating potential security incidents and providing relevant information; Meeting all security responsibilities defined in policies and procedures
We need to format sections.
We need to decide which sections to include:
- About the role: could include description of role, team, location, relocation assistance, etc.
- Responsibilities: list of duties (identify security events, coordinate investigation, long-term process improvements, stay abreast of threats, follow policies, escalate incidents, meet security responsibilities).
- Requirements: maybe eligibility to work in US without visa sponsorship, COVID-19 vaccination, shift availability, relocation reimbursed? Actually relocation is a benefit? Could be in Benefits.
- Qualifications: maybe education? Not specified. Could skip if none.
- Skills: list of technical skills: familiarity with firewalls, IDS/IPS, VPN, application whitelisting, DLP, log analysis, monitoring, auditing, SOC experience, certifications plus, scripting language, AD, access management, physical security, SIEM, MFA, ITIL.
- Benefits: comprehensive benefits, merit-based compensation, annual raises, bonuses, stock grants, sabbatical after 5 years, meals low cost, campus amenities, relocation assistance, etc.
- Pay: merit-based compensation, annual raises, bonuses, stock grants. Could be part of Benefits? But we can create Pay section if specific: merit-based compensation reflecting impact, eligible for annual raises and bonuses, stock grants. That's pay-related.
- Schedule: available to work 1st, 2nd, or 3rd shift.
We must not create sections with filler like "not specified". So we include only those with content.
We need to avoid repeating job title as heading. So no heading for Security Operations Technician.
We need to use for section headings. Use
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details like accolades, sabbatical examples, etc.
We must remove boilerplate: EEO statement, navigation, application instructions, cookie/legal, duplicated lines.
We need to output only HTML fragment.
Let's craft sections.
Potential sections:
About the role
Content: position based on Madison, WI campus, requires relocation with financial assistance; part of SOC team securing Epic's SaaS infrastructure for large healthcare orgs; identify security events, coordinate investigation and response across teams; use critical thinking for long-term process improvements; stay abreast of emerging threats to recommend and implement new info security solutions; live affordably in Madison known for rising tech talent; city accolades; campus description; meals; sabbatical after five years; etc.
But some of that may be better in Benefits.
Maybe About the role: brief description of role and team.
Responsibilities: list.
Requirements: eligibility to work in US without visa sponsorship, COVID-19 vaccination, shift availability.
Skills: technical familiarity list.
Qualifications: maybe none; we could skip.
Benefits: comprehensive benefits, merit-based compensation, annual raises, bonuses, stock grants, sabbatical, meals, campus amenities, relocation assistance.
Pay: maybe merit-based compensation, annual raises, bonuses, stock grants (but that overlaps with Benefits). Could combine.
Schedule: shift availability.
We need to avoid duplication. Let's decide:
- About the role: role description, team, location, relocation assistance.
- Responsibilities: bullet list of duties.
- Requirements: US work eligibility, COVID-19 vaccination, shift availability (maybe shift goes to Schedule). Actually shift availability is schedule. So Requirements: US work eligibility, COVID-19 vaccination.
- Skills: technical skills list.
- Benefits: comprehensive benefits, merit-based compensation, annual raises, bonuses, stock grants, sabbatical, meals, campus amenities, relocation assistance.
- Schedule: available to work 1st, 2nd, or 3rd shift.
Pay: maybe not needed if covered in Benefits. But we could include Pay: merit-based compensation, annual raises, bonuses, stock grants. However that duplicates Benefits. Better to keep Benefits only and not create Pay if it's just same. But guidelines: Prefer a few substantive sections over many thin ones. So we could combine compensation into Benefits.
Thus sections: About the role, Responsibilities, Requirements, Skills, Benefits, Schedule.
Check if any content for Qualifications: none specific besides maybe experience? Not given. So skip.
Now we need to ensure we preserve all substantive info.
Let's extract each piece.
About the role:
- Position based on campus in Madison, WI, requires relocation to the area. We recruit nationally and provide financial relocation assistance.
- As a Security Operations Technician with Epic Hosting, you will be part of a SOC team that secures Epic's SaaS infrastructure for some of the largest healthcare organizations in the country.
- You’ll identify security events in the environment and coordinate investigation and response across multiple teams.
- You will use your ability to think critically to determine long-term process improvements rather than quick temporary solutions.
- You'll also stay abreast of emerging security threats to recommend and implement new information security related solutions.
- Learn more about the team at https://careers.epic.com/Jobs/Hosting. (Maybe drop as navigation? It's a link but could be considered supplementary; but we can drop as it's not essential.)
- Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin.
- Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).
- More than just important work. Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair.
- All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprised of kitchen talent from restaurants around the country.
- And, after five years here, you’ll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica.
We could keep the link? Probably drop as it's not substantive content (just reference). We'll omit.
Responsibilities:
- As a member of the Hosting team at Epic you'll be responsible for the confidentiality, integrity, and availability of Epic Hosting. Those responsibilities include::
- Following policies and procedures and escalating when policies or procedures are not followed
- Escalating potential security incidents and providing relevant information
- Meeting all security responsibilities defined in policies and procedures
Also earlier responsibilities: identify security events, coordinate investigation and response, long-term process improvements, stay abreast of threats, recommend/implement new solutions. Those are also responsibilities. So combine.
Thus responsibilities list:
- Identify security events in the environment and coordinate investigation and response across multiple teams.
- Use critical thinking to determine long-term process improvements rather than quick temporary solutions.
- Stay abreast of emerging security threats to recommend and implement new information security related solutions.
- Follow policies and procedures and escalate when policies or procedures are not followed.
- Escalate potential security incidents and provide relevant information.
- Meet all security responsibilities defined in policies and procedures.
We could also include responsibility for confidentiality, integrity, availability of Epic Hosting (overall). Might be covered.
Requirements:
- Eligibility to work in the U.S. without visa sponsorship
- COVID-19 vaccination
(Also maybe relocation reimbursed? That's a benefit.)
Skills:
- Familiarity with enterprise firewalls, network intrusion detection/prevention, virtual private networking, application whitelisting, and data loss prevention
- Familiarity with the security concepts of log analysis, monitoring and system/network auditing or experience working in a security operations center
- Security certifications are a plus such as: SANS/GIAC: GSEC, ISC2: SSCP, EC-Council: ECSA, CompTIA: Security+
- Knowledge of a scripting language such as PowerShell will be helpful.
- Exposure and/or experience with access management, Active Directory, and physical security is a plus.
- Familiarity with SIEM, MFA, and ITIL tools will be useful.
Benefits:
- Financial relocation assistance (reimbursed relocation to Madison, WI area)
- Comprehensive benefits to keep you healthy and happy as you grow in your life and career
- Merit-based compensation that reflects the impact your work has on the company and our customers
- Eligible for annual raises and bonuses
- Stock grants, giving you an even greater stake in the
for prose. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details like accolades, sabbatical examples, etc. We must remove boilerplate: EEO statement, navigation, application instructions, cookie/legal, duplicated lines. We need to output only HTML fragment. Let's craft sections. Potential sections:
About the role
Content: position based on Madison, WI campus, requires relocation with financial assistance; part of SOC team securing Epic's SaaS infrastructure for large healthcare orgs; identify security events, coordinate investigation and response across teams; use critical thinking for long-term process improvements; stay abreast of emerging threats to recommend and implement new info security solutions; live affordably in Madison known for rising tech talent; city accolades; campus description; meals; sabbatical after five years; etc.
But some of that may be better in Benefits. Maybe About the role: brief description of role and team. Responsibilities: list. Requirements: eligibility to work in US without visa sponsorship, COVID-19 vaccination, shift availability. Skills: technical familiarity list. Qualifications: maybe none; we could skip. Benefits: comprehensive benefits, merit-based compensation, annual raises, bonuses, stock grants, sabbatical, meals, campus amenities, relocation assistance. Pay: maybe merit-based compensation, annual raises, bonuses, stock grants (but that overlaps with Benefits). Could combine. Schedule: shift availability. We need to avoid duplication. Let's decide: - About the role: role description, team, location, relocation assistance. - Responsibilities: bullet list of duties. - Requirements: US work eligibility, COVID-19 vaccination, shift availability (maybe shift goes to Schedule). Actually shift availability is schedule. So Requirements: US work eligibility, COVID-19 vaccination. - Skills: technical skills list. - Benefits: comprehensive benefits, merit-based compensation, annual raises, bonuses, stock grants, sabbatical, meals, campus amenities, relocation assistance. - Schedule: available to work 1st, 2nd, or 3rd shift. Pay: maybe not needed if covered in Benefits. But we could include Pay: merit-based compensation, annual raises, bonuses, stock grants. However that duplicates Benefits. Better to keep Benefits only and not create Pay if it's just same. But guidelines: Prefer a few substantive sections over many thin ones. So we could combine compensation into Benefits. Thus sections: About the role, Responsibilities, Requirements, Skills, Benefits, Schedule. Check if any content for Qualifications: none specific besides maybe experience? Not given. So skip. Now we need to ensure we preserve all substantive info. Let's extract each piece. About the role: - Position based on campus in Madison, WI, requires relocation to the area. We recruit nationally and provide financial relocation assistance. - As a Security Operations Technician with Epic Hosting, you will be part of a SOC team that secures Epic's SaaS infrastructure for some of the largest healthcare organizations in the country. - You’ll identify security events in the environment and coordinate investigation and response across multiple teams. - You will use your ability to think critically to determine long-term process improvements rather than quick temporary solutions. - You'll also stay abreast of emerging security threats to recommend and implement new information security related solutions. - Learn more about the team at https://careers.epic.com/Jobs/Hosting. (Maybe drop as navigation? It's a link but could be considered supplementary; but we can drop as it's not essential.) - Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. - Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor). - More than just important work. Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. - All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprised of kitchen talent from restaurants around the country. - And, after five years here, you’ll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica. We could keep the link? Probably drop as it's not substantive content (just reference). We'll omit. Responsibilities: - As a member of the Hosting team at Epic you'll be responsible for the confidentiality, integrity, and availability of Epic Hosting. Those responsibilities include:: - Following policies and procedures and escalating when policies or procedures are not followed - Escalating potential security incidents and providing relevant information - Meeting all security responsibilities defined in policies and procedures Also earlier responsibilities: identify security events, coordinate investigation and response, long-term process improvements, stay abreast of threats, recommend/implement new solutions. Those are also responsibilities. So combine. Thus responsibilities list: - Identify security events in the environment and coordinate investigation and response across multiple teams. - Use critical thinking to determine long-term process improvements rather than quick temporary solutions. - Stay abreast of emerging security threats to recommend and implement new information security related solutions. - Follow policies and procedures and escalate when policies or procedures are not followed. - Escalate potential security incidents and provide relevant information. - Meet all security responsibilities defined in policies and procedures. We could also include responsibility for confidentiality, integrity, availability of Epic Hosting (overall). Might be covered. Requirements: - Eligibility to work in the U.S. without visa sponsorship - COVID-19 vaccination (Also maybe relocation reimbursed? That's a benefit.) Skills: - Familiarity with enterprise firewalls, network intrusion detection/prevention, virtual private networking, application whitelisting, and data loss prevention - Familiarity with the security concepts of log analysis, monitoring and system/network auditing or experience working in a security operations center - Security certifications are a plus such as: SANS/GIAC: GSEC, ISC2: SSCP, EC-Council: ECSA, CompTIA: Security+ - Knowledge of a scripting language such as PowerShell will be helpful. - Exposure and/or experience with access management, Active Directory, and physical security is a plus. - Familiarity with SIEM, MFA, and ITIL tools will be useful. Benefits: - Financial relocation assistance (reimbursed relocation to Madison, WI area) - Comprehensive benefits to keep you healthy and happy as you grow in your life and career - Merit-based compensation that reflects the impact your work has on the company and our customers - Eligible for annual raises and bonuses - Stock grants, giving you an even greater stake in the