Jobs · Information Technology · Texas

Security Operations Technician

Epic · Grand Prairie, TX · 3 wk ago
On-siteInformation TechnologyFull-time
We need to produce HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real specific content. Remove boilerplate, navigation, EEO, etc. Must preserve all substantive info. Let's parse the posting. Content: - "Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance." - "As a Security Operations Technician with Epic Hosting, you will be part of a SOC team that secures Epic's SaaS infrastructure for some of the largest healthcare organizations in the country. You’ll identify security events in the environment and coordinate investigation and response across multiple teams. You will use your ability to think critically to determine long-term process improvements rather than quick temporary solutions. You'll also stay abreast of emerging security threats to recommend and implement new information security related solutions." - "Learn more about the team at https://careers.epic.com/Jobs/Hosting." - "Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor)." - "More than just important work. Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you’ll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica." - "We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers." - "Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement at https://careers.epic.com/EEO." (EEO boilerplate, remove) - "Familiarity with processes and tools such as: enterprise firewalls, network intrusion detection/prevention, virtual private networking, application whitelisting, and data loss preventionFamiliarity with the security concepts of log analysis, monitoring and system/network auditing or experience working in a security operations centerSecurity certifications are a plus such as:SANS/GIAC: GSECISC2: SSCPEC-Council: ECSACompTIA: Security+Knowledge of a scripting language such as PowerShell will be helpful.Exposure and/or experience with access management, Active Directory, and physical security is a plus.Familiarity with SIEM, MFA, and ITIL tools will be useful." - "Relocation to the Madison, WI area (reimbursed)Eligibility to work in the U.S. without visa sponsorshipAvailable to work 1st, 2nd, or 3rd shiftCOVID-19 vaccination" - "As a member of the Hosting team at Epic you'll be responsible for the confidentiality, integrity, and availability of Epic Hosting. Those responsibilities include:: Following policies and procedures and escalating when policies or procedures are not followedEscalating potential security incidents and providing relevant informationMeeting all security responsibilities defined in policies and procedures" We need to separate sections. Potential sections: - About the role: description of role, team, purpose, location, relocation assistance, maybe mention campus, meals, sabbatical, etc. Could be multiple paragraphs. - Responsibilities: list of duties: identify security events, coordinate investigation/response, think critically for long-term improvements, stay abreast of threats, recommend/implement solutions, follow policies, escalate when not followed, escalate potential security incidents, provide relevant info, meet all security responsibilities defined in policies. - Requirements: maybe eligibility to work in US without visa sponsorship, COVID-19 vaccination, shift availability (1st,2nd,3rd), relocation reimbursed? Actually relocation is a benefit? Could be under Benefits or Requirements. Usually relocation assistance is a benefit. But we can put under Benefits. - Qualifications: maybe security certifications plus? Could be under Skills. - Skills: familiarity with enterprise firewalls, IDS/IPS, VPN, application whitelisting, DLP; log analysis, monitoring, auditing; SOC experience; certifications (list); scripting language (PowerShell); access management, AD, physical security; SIEM, MFA, ITIL tools. - Benefits: comprehensive benefits, merit-based compensation, annual raises, bonuses, stock grants, meals (restaurant-quality low cost), sabbatical after 5 years, campus amenities, relocation assistance (financial), maybe mention "Live affordably in a city known for its rising tech talent" etc. Also mention "More than just important work..." about campus, meals, sabbatical, staff activities. - Pay: mention merit-based compensation, annual raises, bonuses, stock grants. Could be under Benefits or Pay. Since they explicitly mention compensation, we can create Pay section with merit-based compensation, annual raises, bonuses, stock grants. - Schedule: shift availability (1st, 2nd, or 3rd shift). Could be Schedule section. We must not create sections with filler like "commensurate with experience". We have actual content. We must not repeat job title as heading. Not include Job ID. We must output only HTML fragment. Let's craft. We'll have sections: About the role, Responsibilities, Requirements, Skills, Benefits, Pay, Schedule. Qualifications maybe not needed if covered elsewhere. Could combine qualifications into Skills. But we can include Qualifications if we have specific content: maybe "Eligibility to work in the U.S. without visa sponsorship", "COVID-19 vaccination", "Available to work 1st, 2nd, or 3rd shift". Those are more requirements than qualifications. Could put under Requirements. Let's decide: - About the role: location, team, purpose, campus, meals, sabbatical, relocation assistance, live affordably, city accolades. - Responsibilities: bullet list of duties. - Requirements: eligibility to work in US without visa sponsorship, COVID-19 vaccination, shift availability (1st,2nd,3rd), relocation reimbursed? Actually relocation assistance is a benefit; but we could mention relocation assistance under Benefits. We'll keep relocation assistance under Benefits. - Skills: list of technical familiarity and certifications. - Benefits: comprehensive benefits, merit-based compensation, annual raises, bonuses, stock grants, meals, sabbatical, campus amenities, relocation assistance, city living. - Pay: maybe we already covered compensation under Benefits; but we can separate Pay: merit-based compensation, annual raises, bonuses, stock grants. - Schedule: shift availability. We must avoid duplication. If we put compensation under both Benefits and Pay, that's duplication. Better to put compensation details under Pay, and Benefits cover other non-compensation benefits (meals, sabbatical, campus, relocation assistance, city living, comprehensive health benefits). The posting says "We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants". So comprehensive benefits (health etc.) plus compensation details. We'll separate. Thus: Benefits: comprehensive benefits (health etc.), meals, sabbatical, campus amenities, relocation assistance, city living (affordable, accolades). Pay: merit-based compensation, annual raises, bonuses, stock grants. Schedule: shift availability. Requirements: eligibility to work in US without visa sponsorship, COVID-19 vaccination. Now let's extract exact sentences. About the role: - "Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance." - "As a Security Operations Technician with Epic Hosting, you will be part of a SOC team that secures Epic's SaaS infrastructure for some of the largest healthcare organizations in the country. You’ll identify security events in the environment and coordinate investigation and response across multiple teams. You will use your ability to think critically to determine long-term process improvements rather than quick temporary solutions. You'll also stay abreast of emerging security threats to recommend and implement new information security related solutions." - "Learn more about the team at https://careers.epic.com/Jobs/Hosting." (maybe we keep as link? It's not boilerplate; it's a link to learn more. Could keep as part of About the role.) - "Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor)." - "More than just important work. Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you’ll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica." We could combine these into About the role. Responsibilities: - "You’ll identify security events in the environment and coordinate investigation and response across multiple teams." (already in About but could be responsibility) Better to list responsibilities: From posting: - "You’ll identify security events in the environment and coordinate investigation and response across multiple teams." - "You will use your ability to think critically to determine long-term process improvements rather than quick temporary solutions." - "You'll also stay abreast of emerging security threats to recommend and implement new information security related solutions." - "As a member of the Hosting team at Epic you'll be responsible for the confidentiality, integrity, and availability of Epic Hosting. Those responsibilities include:: Following policies and procedures and escalating when policies or procedures are not followedEscalating potential security incidents and providing relevant informationMeeting all security responsibilities defined in policies and procedures" We need to split that last sentence into bullet items: - Following policies and procedures and escalating when policies or procedures are not followed - Escalating potential security incidents and providing relevant information - Meeting all security responsibilities defined in policies and procedures Thus responsibilities list. Requirements: - "Eligibility to work in the U.S. without visa sponsorship" - "Available to work 1st, 2nd, or 3rd shift" (but shift is schedule; maybe schedule) - "COVID-19 vaccination" We could put shift under Schedule. Thus Requirements: eligibility to work in US without visa sponsorship, COVID-19 vaccination. Skills: - "Familiarity with processes and tools such as: enterprise firewalls, network intrusion detection/prevention, virtual private networking, application whitelisting, and data loss prevention" - "Familiarity with the security concepts of log analysis, monitoring and system/network aud

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