Security Operations Technician
Epic · Mount Pleasant, MI · 3 wk ago
On-siteInformation TechnologyFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate like EEO, legal, etc. Must not include placeholder sections.
We need to parse the posting.
Key content:
- Location: Madison, WI campus, requires relocation, financial relocation assistance.
- Role: Security Operations Technician with Epic Hosting, part of SOC team securing Epic's SaaS infrastructure for large healthcare orgs.
- Identify security events, coordinate investigation and response across multiple teams.
- Use critical thinking to determine long-term process improvements rather than quick temporary solutions.
- Stay abreast of emerging security threats to recommend and implement new info security solutions.
- Learn more about the team at link (maybe we can keep link? It's not boilerplate; it's a reference. Probably keep as part of About the role? Might be considered navigation? It's a link to team page; could be kept as part of description. Not sure if we should keep links. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The link to team is not navigation? It's a reference; maybe keep.
- Live affordably in a city known for its rising tech talent. Epic located just outside Madison, WI, second fastest growing market for tech talent, home to state capital and UW. Madison accolades: greenest city (NerdWallet), best city for renters (SmartAsset), fittest city (Fitbit), third best metro for young professionals (Forbes Advisor).
- More than just important work. Uniquely themed campus designed to heighten ability to get stuff done in office, conference room, or by fireplace. All meals restaurant-quality but cost only a few dollars, prepared by kitchen talent from restaurants around the country. After five years, earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended Beyoncé concert in Ireland, built a library in Tanzania, run a marathon in Antarctica.
- We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers.
- Healthcare is global... (EEO stuff) - we should remove EEO boilerplate.
- Familiarity with processes and tools such as: enterprise firewalls, network intrusion detection/prevention, virtual private networking, application whitelisting, and data loss prevention
- Familiarity with the security concepts of log analysis, monitoring and system/network auditing or experience working in a security operations center
- Security certifications are a plus such as: SANS/GIAC: GSEC, ISC2: SSCP, EC-Council: ECSA, CompTIA: Security+
- Knowledge of a scripting language such as PowerShell will be helpful.
- Exposure and/or experience with access management, Active Directory, and physical security is a plus.
- Familiarity with SIEM, MFA, and ITIL tools will be useful.
- Relocation to the Madison, WI area (reimbursed)
- Eligibility to work in the U.S. without visa sponsorship
- Available to work 1st, 2nd, or 3rd shift
- COVID-19 vaccination
- As a member of the Hosting team at Epic you'll be responsible for the confidentiality, integrity, and availability of Epic Hosting. Those responsibilities include:: Following policies and procedures and escalating when policies or procedures are not followed; Escalating potential security incidents and providing relevant information; Meeting all security responsibilities defined in policies and procedures
We need to structure sections.
Potential sections:
- About the role: description of role, team, location, relocation assistance, maybe campus perks? Could be separate.
- Responsibilities: list of duties: identify security events, coordinate investigation/response, determine long-term process improvements, stay abreast of threats, recommend/implement solutions, follow policies, escalate when not followed, escalate potential security incidents, meet security responsibilities, confidentiality/integrity/availability.
- Requirements: maybe eligibility to work in US without visa sponsorship, COVID-19 vaccination, shift availability, relocation reimbursed? Actually relocation is a benefit? Could be under Benefits or Requirements. Usually relocation assistance is a benefit. But we can put under Benefits.
- Qualifications: maybe education? Not specified. Could skip.
- Skills: list of technical skills: familiarity with enterprise firewalls, IDS/IPS, VPN, application whitelisting, DLP; log analysis, monitoring, auditing; SOC experience; security certifications plus; scripting language PowerShell; access management, AD, physical security; SIEM, MFA, ITIL tools.
- Benefits: comprehensive benefits, merit-based compensation, annual raises, bonuses, stock grants, relocation assistance, sabbatical after 5 years, meals low cost, campus amenities, etc.
- Pay: not specified explicitly; only mention merit-based compensation, annual raises, bonuses, stock grants. No specific numbers. Should we include Pay section? The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state benefits (comprehensive benefits, merit-based compensation, annual raises, bonuses, stock grants, relocation assistance, sabbatical, meals). So Benefits section is valid. Pay: they mention merit-based compensation but not specific salary. Is that enough to create Pay section? The instruction says "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state merit-based compensation, annual raises, bonuses, stock grants. That is about compensation. So we could include Pay section describing merit-based compensation, annual raises, bonuses, stock grants. However they also said "Your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants". That is compensation detail. So we can include Pay.
- Schedule: they mention available to work 1st, 2nd, or 3rd shift. That's schedule info. So Schedule section.
We must not include placeholder text like "commensurate with experience". We have actual info.
We must not repeat job title as heading.
We must not include Job ID/requisition numbers.
We must not include boilerplate like EEO, legal, etc. Remove lines about Equal Opportunity Employer, diversity statement, link to EEO.
We must not include duplicated lines.
We need to preserve all substantive information. So we need to include everything else.
Let's extract substantive bullet points.
About the role:
- Position based on campus in Madison, WI, requires relocation, financial relocation assistance.
- As a Security Operations Technician with Epic Hosting, you will be part of a SOC team that secures Epic's SaaS infrastructure for some of the largest healthcare organizations in the country.
- You’ll identify security events in the environment and coordinate investigation and response across multiple teams.
- You will use your ability to think critically to determine long-term process improvements rather than quick temporary solutions.
- You'll also stay abreast of emerging security threats to recommend and implement new information security related solutions.
- Learn more about the team at https://careers.epic.com/Jobs/Hosting.
- Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).
- More than just important work. Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you’ll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica.
That seems like a lot of content; could be split into About the role and Benefits etc. But we can keep About the role as general description, and then Benefits separate for compensation, sabbatical, meals, etc. However the instruction: "Prefer a few substantive sections over many thin ones." So we might combine some.
We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to decide what goes where.
Let's map:
About the role: general overview of role, team, location, relocation assistance, maybe campus perks? Could include location and relocation.
Responsibilities: list of duties: identify security events, coordinate investigation/response, determine long-term process improvements, stay abreast of threats, recommend/implement solutions, follow policies/procedures and escalate when not followed, escalate potential security incidents, meet security responsibilities, ensure confidentiality/integrity/availability.
Requirements: maybe eligibility to work in US without visa sponsorship, COVID-19 vaccination, shift availability (1st/2nd/3rd). Could also include relocation reimbursed? But that's a benefit.
Qualifications: maybe not specified; we could skip if no specific qualifications like degree, years experience. Not given. So we might omit Qualifications section.
Skills: technical skills list: familiarity with enterprise firewalls, network intrusion detection/prevention, virtual private networking, application whitelisting, data loss prevention; familiarity with security concepts of log analysis, monitoring and system/network auditing or experience working in a SOC; security certifications plus (list); knowledge of scripting language such as PowerShell helpful; exposure/experience with access management, Active Directory, physical security plus; familiarity with SIEM, MFA, ITIL tools useful.
Benefits: comprehensive benefits, merit-based compensation (maybe also under Pay), annual raises, bonuses, stock grants, relocation assistance (reimbursed), sabbatical after 5 years, meals low cost, campus amenities (uniquely themed campus, meals, etc). Also maybe "Live affordably in a city known for its rising tech talent" could be under Benefits? But that's location.
Pay: merit-based compensation, annual raises, bonuses, stock grants. Could be separate.
Schedule: available to work 1st, 2nd, or 3rd shift.
We must not repeat info. So we need to decide where each piece goes.
Let's list all distinct pieces:
1. Location: Madison, WI campus, requires relocation, financial relocation assistance.
2. Role description: Security Operations Technician with Epic Hosting, part of SOC team securing Epic's SaaS infrastructure for largest healthcare orgs.
3. Identify security events, coordinate investigation and response across multiple teams.
4. Use critical thinking to determine long-term process improvements rather than quick temporary solutions.
5. Stay abreast of emerging security threats to recommend and implement new info security solutions.
6. Learn more about the team at link.
7. Live affordably in a city known for its rising tech talent. Epic located just outside Madison, WI, second fastest growing market for tech talent, home to state capital and UW. Madison accolades: greenest city (NerdWallet), best city for renters (SmartAsset), fittest city (Fitbit), third best metro for young professionals (Forbes Advisor).
8. Uniquely themed campus designed to heighten ability to get stuff done in office, conference room, or by fireplace. All meals restaurant-quality but cost only a few dollars, prepared by kitchen talent from restaurants around the country.
9. After five years, earn a four-week sabbatical anywhere in the world. Staff examples: kayaked Patagonia, Beyoncé concert Ireland, built library Tanzania, marathon Antarctica.
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