Jobs · Information Technology · Texas

Security Operations Technician

Epic · Mesquite, TX · 3 wk ago
On-siteInformation TechnologyFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate, navigation, legal, EEO, scam warning, duplicated lines, application instructions. Must preserve all substantive info. We need to parse the posting. Let's extract content: - Location: Madison, WI, relocation assistance. - Role: Security Operations Technician with Epic Hosting, part of SOC team securing Epic's SaaS infrastructure for large healthcare orgs. Identify security events, coordinate investigation and response across multiple teams. Use critical thinking to determine long-term process improvements rather than quick temporary solutions. Stay abreast of emerging security threats to recommend and implement new information security related solutions. - Learn more about the team at link (maybe we drop link? It's not essential but could be considered a reference; but we might keep as part of About the role? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. The link is a reference; maybe we can keep as part of prose? It's not required but it's substantive. However we might drop because it's a URL; but it's not boilerplate. I'd keep it as part of About the role paragraph. - Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor). More than just important work. Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you’ll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica. We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement at https://careers.epic.com/EEO. (This is EEO boilerplate; we should remove EEO/equal-opportunity lines. So we drop that paragraph.) - Familiarity with processes and tools such as: enterprise firewalls, network intrusion detection/prevention, virtual private networking, application whitelisting, and data loss prevention - Familiarity with the security concepts of log analysis, monitoring and system/network auditing or experience working in a security operations center - Security certifications are a plus such as: SANS/GIAC: GSEC, ISC2: SSCP, EC-Council: ECSA, CompTIA: Security+ - Knowledge of a scripting language such as PowerShell will be helpful. - Exposure and/or experience with access management, Active Directory, and physical security is a plus. - Familiarity with SIEM, MFA, and ITIL tools will be useful. - Relocation to the Madison, WI area (reimbursed) - Eligibility to work in the U.S. without visa sponsorship - Available to work 1st, 2nd, or 3rd shift - COVID-19 vaccination - As a member of the Hosting team at Epic you'll be responsible for the confidentiality, integrity, and availability of Epic Hosting. Those responsibilities include:: Following policies and procedures and escalating when policies or procedures are not followed Escalating potential security incidents and providing relevant information Meeting all security responsibilities defined in policies and procedures We need to categorize into sections. Possible sections: - About the role: description of role, team, location, relocation assistance, maybe campus perks? Actually campus perks and benefits could go under Benefits. - Responsibilities: list of duties: identify security events, coordinate investigation and response, long-term process improvements, stay abreast of threats, recommend/implement solutions, follow policies, escalate when not followed, escalate potential security incidents, provide relevant info, meet all security responsibilities defined in policies. - Requirements: maybe eligibility to work in US without visa sponsorship, COVID-19 vaccination, shift availability, relocation reimbursed? Actually relocation is a benefit? Could be under Benefits or Requirements. Usually relocation assistance is a benefit. But we can put under Benefits. - Qualifications: maybe education? Not mentioned. Could be omitted. - Skills: familiarity with processes/tools, security concepts, certifications, scripting language, access management, AD, physical security, SIEM, MFA, ITIL. - Benefits: comprehensive benefits, merit-based compensation, annual raises, bonuses, stock grants, four-week sabbatical after five years, meals low cost, campus amenities, relocation assistance, etc. - Pay: merit-based compensation, annual raises, bonuses, stock grants. Could be under Benefits or Pay. Since we have a Pay section, we can include merit-based compensation, annual raises, bonuses, stock grants. - Schedule: available to work 1st, 2nd, or 3rd shift. We must not create sections with filler like "not specified". So only include sections with real content. We need to output HTML fragment only, using

for section headings,
  • for any list of duties/requirements/benefits, and

    for prose. We must not repeat job title as heading. So no

    Security Operations Technician

    . We must not put Job ID/requisition numbers as headings. We must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. We need to preserve all substantive info. Let's craft sections: About the role: prose describing role, team, location, relocation assistance maybe? But relocation assistance could be under Benefits. We'll keep About the role focusing on role description and team. Responsibilities: list of duties. Requirements: maybe eligibility to work in US without visa sponsorship, COVID-19 vaccination, shift availability? Actually shift availability is schedule. So Requirements could be: eligibility to work in US without visa sponsorship, COVID-19 vaccination. Also maybe relocation reimbursed? That's a benefit. Qualifications: maybe not present; we could skip. Skills: list of technical skills/familiarity. Benefits: comprehensive benefits, merit-based compensation? Actually merit-based compensation could be under Pay. We'll keep Benefits: comprehensive benefits, four-week sabbatical after five years, meals low cost, campus amenities, relocation assistance (reimbursed), stock grants? Actually stock grants could be Pay. We'll decide. Pay: merit-based compensation, annual raises, bonuses, stock grants. Schedule: available to work 1st, 2nd, or 3rd shift. We must not create sections with placeholder text like "commensurate with experience". We have actual content. Now we need to ensure we don't duplicate content. Let's extract each piece. About the role prose: "As a Security Operations Technician with Epic Hosting, you will be part of a SOC team that secures Epic's SaaS infrastructure for some of the largest healthcare organizations in the country. You’ll identify security events in the environment and coordinate investigation and response across multiple teams. You will use your ability to think critically to determine long-term process improvements rather than quick temporary solutions. You'll also stay abreast of emerging security threats to recommend and implement new information security related solutions. Learn more about the team at https://careers.epic.com/Jobs/Hosting. Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor). More than just important work. Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprised of kitchen talent from restaurants around the country." We could split: some of that is about campus and meals, which could be Benefits. But we can keep in About the role as prose describing location and campus. It's substantive. But we might want to move campus meals and sabbatical to Benefits. However the instruction: preserve ALL substantive information; we can keep them anywhere as long as not duplicated. It's okay to keep them in About the role. But we also have Benefits section for other benefits. It's okay to have some benefit info in About the role, but we might duplicate if we also list them in Benefits. Better to separate: About the role focuses on role description, team, location, relocation assistance? Actually relocation assistance is a benefit. Let's keep About the role: role description, team, location (Madison, WI), maybe mention relocation assistance? We'll decide. Let's parse: - Role description: Security Operations Technician with Epic Hosting, part of SOC team securing Epic's SaaS infrastructure for large healthcare orgs. Identify security events, coordinate investigation and response, critical thinking for long-term process improvements, stay abreast of emerging threats, recommend/implement new info sec solutions. - Team link: Learn more about the team at https://careers.epic.com/Jobs/Hosting. - Location: based on campus in Madison, WI, requires relocation, financial relocation assistance. - City info: Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the US and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor). - Campus: More than just important work. Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you’ll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica. - Benefits: We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. - Healthcare global statement: Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. - EEO statement: remove. - Familiar

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