Security Operations Technician

About the role

As a Security Operations Technician with Epic Hosting, you will be part of a SOC team that secures Epic's SaaS infrastructure for some of the largest healthcare organizations in the country. You'll identify security events in the environment and coordinate investigation and response across multiple teams. You will use your ability to think critically to determine long-term process improvements rather than quick temporary solutions. You'll also stay abreast of emerging security threats to recommend and implement new information security related solutions.

Responsibilities

• Following policies and procedures and escalating when policies or procedures are not followed
• Escalating potential security incidents and providing relevant information
• Meeting all security responsibilities defined in policies and procedures

Requirements

• Relocation to the Madison, WI area (reimbursed)
• Eligibility to work in the U.S. without visa sponsorship
• Available to work 1st, 2nd, or 3rd shift
• COVID-19 vaccination

Qualifications

• Familiarity with processes and tools such as: enterprise firewalls, network intrusion detection/prevention, virtual private networking, application whitelisting, and data loss prevention
• Familiarity with the security concepts of log analysis, monitoring and system/network auditing or experience working in a security operations center
• Security certifications are a plus such as: SANS/GIAC: GSEC, ISC2: SSCP, EC-Council: ECSA, CompTIA: Security+
• Knowledge of a scripting language such as PowerShell will be helpful
• Exposure and/or experience with access management, Active Directory, and physical security is a plus
• Familiarity with SIEM, MFA, and ITIL tools will be useful

Benefits

• Comprehensive benefits to keep you healthy and happy as you grow in your life and career
• Merit-based compensation reflecting the impact your work has on the company and our customers
• Annual raises and bonuses
• Stock grants for an even greater stake in the success of Epic and our customers
• All meals are restaurant-quality but cost only a few dollars, prepared by a team comprised of kitchen talent from restaurants around the country
• After five years, a four-week sabbatical anywhere in the world

Location

This position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).