Security Officer (Full-Time)
About Us
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Saint Kate – The Arts Hotel, recognized as one of Milwaukee's most esteemed hotels with an elite award repertoire, offers a modern, luxury experience with artistic flair. Located in Milwaukee's Theater District, Saint Kate serves as a creative hub for the city, where every aspect of the hotel is inspired by music, painting, sculpture, and design.
Responsibilities
- Maintain safety for guests and associates while protecting property and assets.
- Patrol premises on foot.
- Operate a dispatch center with responsibilities for key control, fire alarm monitoring, and closed circuit television monitoring, answering routine and emergency calls for service, and dispatching calls for service.
- Perform proactive and professional security, safety, and loss prevention practices.
- Investigate situations and conditions and write reports as necessary.
- Meet, greet, and assist guests and associates as needed in a professional and calm manner.
- Witness cash drops and monitor cameras.
- Perform lost and found functions.
- Assist in other areas as needed.
Requirements
- Primarily 1st Shift availability – occasionally 2nd Shift availability is required.
- Knowledge of security, law enforcement, and de-escalation practices preferred.
- Ability to establish and maintain effective relationships with all department management, staff, personnel, and the general public.
- Ability to read and write in English.
- Excellent verbal and written communication skills.
- Must work well both independently and with others as a team player and under pressure.
- Ability to work a flexible schedule including days, nights, weekends, and holidays.
- Valid Driver’s License highly preferred.
Benefits
- A free, well-balanced meal every shift.
- Room discounts at Marcus Hotels & Resorts properties.
- Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
- Discounted parking and bus pass program.
- “Two for one” movie theater coupons at Marcus Theatres.
- Ability to grow your career and transfer from one property to another while maintaining your service with the company.
- Paid time off.
- Medical, dental, and vision insurance (offered after 30 days of employment).
- Company-paid life insurance.
- Employee assistance program.
- 401k with employer match.
Pay
$20.00 - $21.00 / Hour