Security Officer (Full-Time)

Duties And Responsibilities

• Maintain complete knowledge of correct maintenance and use of equipment.
• Use equipment only as intended.
• Maintain complete awareness of:
• Scheduled group activities and house count.
• Resort facilities and services.
• Hours of operation.
• Facility layout.
• Fire and emergency plans.
• Departmental rules of conduct.
• Review department log records and be familiar with pertinent information relevant to the daily shift.
• Review the resort status and follow up actions with the previous shift officer.
• Issue radios and keys to designated resort personnel.
• Maintain accurate records and ensure their safekeeping.
• Check employee I.D.s and ensure accuracy of employee time card punches as employees arrive/leave the employee entrance.
• Ensure all non-resort personnel arriving at employee entrance are properly escorted while on property.
• Inspect employee packages, purses, bags, etc. as employees enter or leave the property.
• Provide escorts for employees.
• Ensure that after-hours access into secured resort areas are properly authorized, monitored and documented.
• Handle deliveries received during non-business hours.
• Work with outside agencies (i.e., police).
• Cookordination emergency situations.
• Contact the Complex Security Director immediately for emergency situations.
• Patrol the property with specified equipment, checking all designated points and document all actions taken.
• Resolve safety hazard situations.
• Ensure all guest and resident room doors are secured; assist guest and residents with room access.
• Investigate suspicious persons on resort property.
• Conduct designated investigations into theft or lost items, noise complaints, assault complaints, food poisoning complaints and other guest and resident complaints; complete documented reports.
• Respond to the scene of guest and resident/employee accident promptly; administer first aid/CPR; communicate specified information to E.M.S./medical personnel as required.
• Report to scenes of guest and resident or employee fighting.
• Comply with state regulations and resort guidelines for handling intoxicated guests and residents.
• Cookordinate towing of vehicles.
• Report to scenes of vehicles accidents/thefts and document specified information.
• Assist in moving/removing guest and resident room possessions, inventory and security of such and "E" key rooms.
• Document, organize and store all lost and found items given to Security; document guest and residents inquiries for lost items and coordinate return of lost items to guest and residents.
• Comply with guest and resident requests for storing and safekeeping of their valuables.
• Make arrests in compliance with legal and resort requirements.
• Maintain confidentiality of all Security and resort reports/documents; release information only to authorized individuals.
• Answer the departmental telephone.
• Communicate by radio/beeper with designated resort personnel.
• Prepare work orders for maintenance repairs and submit to Engineering.
• Legibly complete designated reports.
• Document all pertinent information in the log book daily.
• Complete all paperwork and closing duties before leaving.
• Review resort status and any follow-up actions with on-coming Security Officer.

Ability to work a varied schedule that may include early morning, evening, night, and weekend shifts.