Security Officer Flex Customer Service Skills

About the role

The Security Professional Flex Officer will serve and safeguard clients in a range of industries such as Healthcare, Education, Finance and more. This position offers unmatched access to hands-on experience and growth opportunities.

Responsibilities

• Use the exclusive shift-pickup platform to view and claim open shifts based on your availability.
• Build a schedule that works for you, gaining valuable site experience across various industries.
• Supplement your income or transition into full-time roles when available.
• Perform security patrols of designated areas on foot or in vehicle.
• Watch for irregular or unusual conditions that may create security concerns or safety hazards.
• Sound alarms or call police or fire department in case of fire or presence of unauthorized persons.
• Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles.
• Permit authorized persons to enter property and monitor entrances and exits.
• Observe departing personnel to protect against theft of company property and ensure authorized removal of property is conducted within appropriate client requirements.
• Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post.
• Aid customers, employees, and visitors in a courteous and professional manner.
• Make emergency notifications as necessary pursuant to site Post Orders.

Qualifications

• Must possess a high school diploma or equivalent or 5 years of verifiable experience.
• Licenses are subject to state and/or local laws and regulations and may be required prior to employment.
• Valid driver’s license if driving a company or customer-owned vehicle.
• Must be at least 18 years of age, or higher if required by the state (21 years, if armed).
• Reliable and able to adapt to different post assignments.
• Ability to operate radio or telephone equipment and/or console monitors.
• Demonstrated ability to interact cordially and communicate with the public.
• Effective oral and written communication skills; able to write informatively, clearly, and accurately.
• Absorb and evaluate situations effectively; identify critical issues quickly and accurately.
• Mediate conflict with tact, diplomacy.
• Teamwork.
• Attention to detail.

Benefits

• Health insurance and 401k plans for full-time positions.
• Ongoing paid training programs and career growth opportunities.
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more...