FLEX Customer Service Security Officer

About the role

The ideal candidates we are seeking will be reliable, accountable, punctual, and have a strong work ethic while adhering to our core values; Integrity, Vigilance, & Helpfulness.

Responsibilities

• Conflict resolution and de-escalation.
• Perform access control at security entrances / exits.
• Conduct patrols inside / outside the client’s premises, potentially in various weather conditions and in different types of terrain.
• Frequent interactions with client employees and guests.
• Identify and report safety issues, hazardous conditions, or any suspicious activity.
• Provide detailed written reports.
• Work in a team environment to ensure site / organizational goals are achieved daily.
• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

Requirements

• Must be at least 18 years of age or older.
• High School Diploma, GED, OR ability to complete the GED program within 6 months.
• 2+ years of professional experience in customer service and security required.
• Standard computer / technology skills needed.
• Customer service background preferred.
• Prior Security, Law Enforcement, or Military experience a plus!!

Qualifications

• Must be able to interact with a wide range of individuals in a calm and professional manner.
• Must have great attention to detail and the ability to remain alert throughout the duration of the shift.
• Must be able to respond to emergencies with rapid / effective judgement and use appropriate escalation.

Skills

• Ability to resolve conflicts and de-escalate situations.
• Proficiency in access control systems.
• Patrol and surveillance skills.
• Effective communication and interpersonal skills.
• Attention to detail and ability to work in varied weather and terrain conditions.

Benefits

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
• Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours.
• Paid Family Leave - up to 12 weeks a year in accordance with State Law.
• Weekly Pay! - DailyPay Access program available!
• Referral Program.
• Telemedicine - Virtual Medical Care.
• Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
• Free Uniforms & Paid Training.
• Doggie & Kitty Daycare Discounts.
• Employee Assistance Program & So Much More!

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo.

About The Team

Our Company Mission: Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. Our Values: Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.