FLEX Customer Service Security Officer

About the role

The Flex Customer Service Security Officer position is available full-time in multiple locations around Seattle, including Bellevue, Redmond, Kent, and Renton. The wage is $28.90 per hour, and schedules are flexible, allowing for 40+ hours per week. Shift options include morning (6am-2:45pm), swing (2pm-10:45pm), and graveyard (10pm-6:45pm).

Responsibilities

• Conflict resolution and de-escalation.
• Perform access control at security entrances/exits.
• Conduct patrols inside/outside the client's premises, in various weather conditions and terrains.
• Frequent interactions with client employees and guests.
• Identify and report safety issues, hazardous conditions, or suspicious activity.
• Provide detailed written reports.
• Work in a team environment to achieve site/organizational goals daily.
• Carry out specific tasks and duties of similar nature and scope as required for assigned sites.

Qualifications

• Must be at least 18 years old.
• High School Diploma, GED, or equivalent within 6 months.
• At least 2 years of professional experience in customer service and security.
• Standard computer/technology skills.
• Customer service background preferred.
• Prior security, law enforcement, or military experience a plus.

Benefits

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance.
• 401K options.
• Paid Time Off - 40 hours after 1 year of service.
• Paid Family Leave - up to 12 weeks a year.
• Weekly Pay! - DailyPay Access program available.
• Referral Program.
• Telemedicine - Virtual Medical Care.
• Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
• Free Uniforms & Paid Training.
• Doggie & Kitty Daycare Discounts.
• Employee Assistance Program & So Much More!

Skills

• Ability to interact with a wide range of individuals in a calm and professional manner.
• Great attention to detail and the ability to remain alert throughout the duration of the shift.
• Able to respond to emergencies with rapid/effective judgment and use appropriate escalation.

Pay

$28.90 per hour.

Schedule

Flexible scheduling available, allowing for 40+ hours per week. Shift options include morning (6am-2:45pm), swing (2pm-10:45pm), and graveyard (10pm-6:45pm).

Benefits

• Retirement plan.
• Employer-provided medical and dental coverage.
• Company-paid life insurance.
• Voluntary life and disability insurance.
• Employee assistance plan.
• Securitas Saves discount program.
• Paid holidays.
• Paid time away from work.

Restrictions and Fees

Some populations may have the availability to access earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.