Security Officer Day Shift Weekdays Site Supervisor

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Allied Universal® is hiring a Site Supervisor. The general purpose and function of the Site Supervisor encompasses the professional operation, administration, profitability, and quality assurance of uniformed services for a client’s site.

Responsibilities

• Oversee that all aspects of the security function on-site are performed in a diligent manner (staffing, scheduling, and on-site training all Allied Universal® personnel assigned to his/her site)
• Ensure that contract-required training and screening elements for security personnel have been met
• Maintain overtime to a minimal or preset requirement designated by AUS
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
• Make recommendations for positive and negative personnel actions for those under his/her direct supervision
• Respond to client requests
• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates in regard to the performance of their duties
• Disciplinary action/commendation decisions pertaining to security personnel
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel

Requirements

• Law Enforcement Experience: minimum of 1 year of law enforcement experience OR Security Supervisor/Manager Experience: at least 2 years of experience in a security supervisor or manager role OR Security Experience: minimum of 3 years of experience in a security-related position (C108)
• Valid Driver's License: must hold a valid driver’s license in accordance with the AU Driver Policy Requirements (C123)
• Access Control/Badge Experience (B201): prior experience with access control systems and badge management, including issuing, tracking, and managing access badges for employees and visitors
• Comfortable Using Computer or Tablet (B204): proficiency in using computers or tablets, including navigating software applications, managing emails, and utilizing online tools effectively
• Customer Service Experience (B219): background in customer service, including handling customer inquiries, resolving issues, and providing a positive customer experience
• Must possess a high school diploma or equivalent
• Must be able to pass any State-required training or other qualifications for licensing
• Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle
• Must possess one or more of the following: service in the active-duty military, military reserves, or National Guard; service in Auxiliary Police or Police Cadets; minimum of one year verifiable and successful supervisory experience in security-related industry; Associate's degree or higher in any discipline
• Be at least 18 years of age, or higher if required by the state (21 years, if armed)
• Be able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication
• Problem solving
• Active listening
• Assess and evaluate situations effectively; identify critical issues quickly and accurately
• Compile,