Security Officer Customer Service Driver
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
About the role
As a Security Officer Customer Service Driver in Houston, TX, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial. You will monitor assigned areas, conduct routine patrols, and maintain a visible presence to help deter security-related incidents. You will support access control activities, communicate professionally with employees and visitors, and deliver exceptional customer service.
Responsibilities
- Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a manufacturing and industrial location.
- Respond to incidents and critical situations in a calm, problem-solving manner, following established site protocols and escalation procedures.
- Conduct regular and random patrols of facility buildings, production areas, access points, parking areas, and the perimeter to help deter unauthorized activity.
- Monitor access to restricted areas, verify credentials as required, and report unusual conditions or policy violations to site leadership.
- Document incidents, observations, and completed activities accurately in accordance with Allied Universal and site-specific reporting requirements.
Requirements
- A valid driver’s license is required in the state where the job is located.
- A guard card or license is preferred.
- Comfortable using a computer or tablet is preferred.
- Customer service experience is preferred.
- Access control and badge experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Pay
$13.50 / Hour
Schedule
- Monday: 06:00 PM - 06:00 AM
- Tuesday: 06:00 PM - 06:00 AM
- Saturday: 02:00 PM - 10:00 PM
- Sunday: 02:00 PM - 10:00 PM