Security Officer Customer Assistance Patrol

About the role

Join Allied Universal as an unarmed patrol professional at a dynamic retail and mall location in Salt Lake City, UT. You will conduct routine patrols, maintain a visible presence to help deter security-related incidents, assist visitors and tenants, and provide outstanding customer service and communication. Be part of an agile, reliable, and innovative team with a caring culture that puts people first and acts with integrity.

Responsibilities

• Provide customer service to tenants, shoppers, visitors, and/or employees by carrying out site-specific procedures, policies, and when appropriate, emergency response activities.
• Conduct regular and random foot and/or vehicle patrols of retail common areas, entrances, parking areas, and perimeter locations to help identify and report security-related concerns.
• Respond to incidents, disturbances, medical situations, and other critical events in a calm, problem-solving manner, following established protocols.
• Monitor access points and observe activity throughout the location, reporting suspicious behavior, hazards, and policy violations to appropriate personnel.
• Document incidents, observations, and daily activities accurately and communicate relevant information to site management and/or Allied Universal leadership.

Requirements

• Customer service experience is preferred.
• A guard card or license is preferred.
• CPR certification is preferred.
• Comfortably using a computer or tablet is preferred.
• Ability to lift up to 20 pounds is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Must pass a background investigation in accordance with all federal, state, and local laws.
• Must pass a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Pay

$21.20 / Hour

Schedule

• Wednesday: 03:00 PM - 11:30 PM
• Thursday: 03:00 PM - 11:30 PM
• Friday: 03:00 PM - 11:30 PM
• Saturday: 03:00 PM - 11:30 PM

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through the Perks Program.