Security Guard Unarmed Patrol Customer Service

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

As an Unarmed Patrol Officer at a public transportation location in Seattle, WA, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and provide professional customer service to riders, visitors, and staff. You will communicate clearly, respond to concerns, and support a welcoming environment.

Responsibilities

• Provide customer service to passengers, visitors, and staff by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities at transit facilities.
• Conduct regular and random foot and/or vehicle patrols of stations, platforms, parking areas, transit centers, and surrounding perimeters to help identify and report unusual conditions.
• Monitor access points, assist with directing individuals to appropriate transit resources, and report unauthorized access or suspicious activity according to site procedures.
• Respond to incidents, service disruptions, and critical situations in a calm, problem-solving manner, coordinating with appropriate personnel and public agencies as needed.
• Prepare clear and accurate reports of incidents, observations, and patrol activities in accordance with Allied Universal and site-specific requirements.

Requirements

• At least two years of security-related experience.
• At least 21 years of age (18+ for unarmed roles; 21+ for armed roles).
• High school diploma or equivalent.
• Guard card or license is preferred.
• CPR and/or First Aid certification is preferred.
• Customer service experience is preferred.
• Subject to a background investigation and drug screen as a condition of employment.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Pay

$29.93 / hour

Schedule

• Daytime shifts: 04:00 AM - 02:00 PM (Monday, Tuesday, Sunday)
• Position type: Full Time

Benefits

• Retirement savings plan.
• Medical, dental, vision, basic life, and AD&D insurance.
• Disability insurance.
• Exclusive Perks Program with discounts on top brands and services.
• Access to exclusive technology to view and claim additional shifts for extra earnings.
• Paid training and career growth opportunities.