Security & Fire Alarm Systems Technician
Key Responsibilities
- Install and configure new security and life-safety systems
- Run and terminate low-voltage wiring
- Install devices such as keypads, cameras, sensors, panels, and access control hardware
- Troubleshoot, diagnose, and repair system issues
- Reprogram and replace faulty components
- Perform routine inspections, testing, and preventative maintenance of fire alarm systems
- Guide customers through system operation in a clear, professional, and approachable way
- Accurately document all work activity, including photos, and upload records to customer accounts
Qualifications
- 2+ years of experience in low-voltage security or fire alarm systems, with exposure to both installation and service (trainees with strong aptitude considered)
- Valid driver’s license with a good driving record
- Experience with security, fire alarm, video surveillance (CCTV) and live video monitoring systems, access control, or intercom systems
- Strong troubleshooting, diagnostic, and mechanical aptitude
- Strong communication and customer service skills
- Ability to work independently and manage both installations and service calls
- OSHA 10 and/or NICET certification a plus
Work Requirements
- Ability to drive a company vehicle
- Comfortable working on ladders, in attics, crawlspaces, and various commercial and residential environments
- Ability to lift equipment and tools as needed
- Adherence to all safety protocols
- Willingness to travel daily within the Dunkirk/Erie region; company vehicle provided for business use
Personal Traits
- Detail-oriented, organized, and adaptable; able to shift smoothly between installation and service work
- Problem-solver with strong attention to detail
- Customer-focused and professional
- Commitment to Doyle’s values and customer-first mission
What We Offer
- Company vehicle and gas card
- Paid training, including support for obtaining industry-recognized certifications
- Bonus pay
- Opportunities to work on prevailing wage projects, where applicable, with higher earning potential
- Medical, Dental, & Vision Insurance
- Health Savings Account (HSA) & Flexible Spending Account (FSA) options
- Paid time off & company holidays
- Parental leave
- 401(k) with match
- Life insurance
- Tuition reimbursement
- Employee discount & referral bonus
- Recognition & advancement opportunities
About the Role
At Doyle Security Systems, we offer competitive pay, strong benefits, and the opportunity to build a career in the life-safety and security industry. This is a versatile, dual-function role that splits your time roughly equally between installing new systems and servicing existing ones.
Schedule
Flexible schedule to accommodate both installation and service needs.
Benefits
Explore our comprehensive benefits package including medical, dental, vision insurance, HSA/FSA options, paid time off, parental leave, and more.
Pay
Competitive compensation based on experience and qualifications.
Benefits
Explore our comprehensive benefits package including medical, dental, vision insurance, HSA/FSA options, paid time off, parental leave, and more.
Company Culture
Learn more about what it's like to work at Doyle Security Systems and our commitment to creating a positive and inclusive workplace culture.