Security & Fire Alarm Systems Technician

Key Responsibilities

• Install and configure new systems as well as troubleshoot, repair, and maintain existing security and life-safety systems
• Run and terminate low-voltage wiring; install devices including keypads, cameras, sensors, panels, and access control hardware
• Diagnose and repair system issues; reprogram and replace faulty components
• Perform routine inspections, testing, and preventative maintenance of fire alarm systems
• Guide customers through system operation in a clear, professional, and approachable way
• Accurately document all work activity, including photos, and upload records to customer accounts through company systems

Qualifications

• 2+ years of experience in low-voltage security or fire alarm systems, with exposure to both installation and service (trainees with strong aptitude considered)
• Valid driver’s license with a good driving record
• Experience with security, fire alarm, video surveillance (CCTV) and live video monitoring systems, access control, or intercom systems
• Strong troubleshooting, diagnostic, and mechanical aptitude
• Strong communication and customer service skills
• Ability to work independently and manage both installations and service calls
• OSHA 10 and/or NICET certification a plus

Work Requirements

• Ability to drive a company vehicle
• Comfortable working on ladders, in attics, crawlspaces, and various commercial and residential environments
• Ability to lift equipment and tools as needed
• Adherence to all safety protocols
• Willingness to travel daily within the Dunkirk/Erie region; company vehicle provided for business use

Personal Traits

• Detail-oriented, organized, and adaptable; able to shift smoothly between installation and service work
• Problem-solver with strong attention to detail
• Customer-focused and professional
• Commitment to Doyle’s values and customer-first mission

What We Offer

• Company vehicle and gas card
• Paid training, including support for obtaining industry-recognized certifications
• Bonus pay
• Opportunities to work on prevailing wage projects, where applicable, with higher earning potential
• Medical, Dental, & Vision Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA) options
• Paid time off & company holidays
• Parental leave
• 401(k) with match
• Life insurance
• Tuition reimbursement
• Employee discount & referral bonus
• Recognition & advancement opportunities

About the Role

At Doyle Security Systems, we offer competitive pay, strong benefits, and the opportunity to build a career in the life-safety and security industry. Our Erie branch serves customers across the southern New York and northwestern Pennsylvania region, including Dunkirk and Erie.

Schedule

Ability to drive a company vehicle

Benefits

Company vehicle and gas card

Pay

Paid training, including support for obtaining industry-recognized certifications