Security Contract Manager
Citadel Security USA · Brighton, CO · 1 mo ago
Management$25/hrContract
About the role
Located in Thornton, CO 80602, this full‑time Security Contract Manager position provides daily coverage, property inspections, mobile site checks, and security support at assigned locations. The role combines routine inspections with public interaction, access monitoring, emergency response, and detailed documentation.
Responsibilities
- Property Checks & Patrol – Complete scheduled interior and exterior walkthroughs; inspect entrances, restrooms, storage spaces, parking areas, and other designated locations; conduct mobile site checks when scheduled; look for hazards, damage, unauthorized activity, rule violations, and other unusual conditions; identify concerns and communicate them to the appropriate contact.
- Public Interaction & Rule Enforcement – Provide clear information regarding applicable rules and procedures; address routine violations respectfully and professionally; use verbal communication and de‑escalation techniques to resolve challenging interactions.
- Building Access & Opening/Closing – Assist with scheduled opening and closing activities; check designated entrances and exits during coverage periods; observe access activity and report unusual or unauthorized entry; report damaged, malfunctioning, or unsecured access points.
- Emergency Assistance – Respond appropriately to medical emergencies, fire alarms, evacuations, and other urgent situations; follow established emergency response and evacuation procedures; contact emergency services when needed; provide first aid, CPR, or Narcan assistance only when appropriately trained and certified; maintain communication with supervisors during significant incidents.
- Documentation & Reporting – Prepare accurate reports covering accidents, incidents, safety concerns, and rule violations; maintain required electronic activity logs and other assignment documentation; include time, location, observations, actions taken, and notifications made; notify supervisors promptly regarding significant incidents or conditions.
Requirements
- Valid driver’s license (required for mobile site checks).
- 3‑5 years of supervisory experience in private security, law enforcement, military, or a related field.
- Ability to successfully complete required background screening.
- Demonstrated ability to handle difficult interactions professionally.
- Effective de‑escalation and conflict‑management skills.
- Ability to make sound decisions during emergencies and unexpected situations.
- Ability to work independently while maintaining accountability.
Preferred Qualifications
- Current CPR, first aid, Narcan, or comparable emergency‑response certification.
- Experience using electronic incident‑reporting systems and digital activity logs.
- Background in public‑facing security assignments.
- Familiarity with emergency action plans and evacuation procedures.
- Experience training, coaching, or directing security personnel.
- Experience conducting inspections or mobile site checks.
Skills for Success
- Leadership – Able to take ownership of assigned responsibilities and provide direction when appropriate.
- Judgment – Makes thoughtful decisions without unnecessary escalation.
- Observation – Recognizes conditions that may create safety or security concerns.
- Communication – Shares information clearly with supervisors, the public, and emergency personnel.
- Accountability – Completes patrols, inspections, reports, and assigned tasks as required.
- Professionalism – Maintains composure and respectful conduct during difficult interactions.
- Initiative – Addresses routine concerns proactively and knows when additional support is needed.
Pay
$25.00 per hour
Schedule
Monday – Friday: 12:00 PM – 8:00 PM; additional Saturday coverage may be requested based on operational needs.