Security Ambassador - Bossier City

Responsibilities

• Greet guests with a smile and a warm welcome
• Check ID cards of guests entering the casino and hotels
• Refuse to admit persons under the age of 21 and who cannot show proper authorization or who are carrying weapons or other prohibited items
• Explain the rules, regulations and code of conduct for the casino and hotels
• Interact with the public in a professional manner when providing assistance, giving directions and responding to inquiries
• Aid in resolving customer disputes, intoxicated subjects, criminal matters and traffic control
• Notify supervisor, manager, surveillance and/or Casino and Hotel Operations Manager of any unusual events, incidents or crimes
• Respond to medical or fire emergencies, such as sick or injured guests
• Operate the Security Dispatch Office and communicate via two-way radio and telephone as required
• Man the Employee/Visitor Entrance ensuring only authorized personnel enter; maintain a log of visitors and vendors visiting the facilities
• Monitor guest and team member passage in and out of restaurants and gaming areas
• Control traffic congestion in the valet and parking areas
• Write and investigate first reports of injury
• React to guests and team member incidents and accidents
• Aid in transporting money, chips, tokens, and markers
• Ensure the safety and security of all guests and team members

Qualifications

• Must have a valid driver's license
• Ability to perform duties under frequent time pressure in an interruptive environment
• Ability to be alert at all times
• Ability to work in extreme temperatures (both hot and cold)
• Ability to stand and walk for extended periods of time
• Ability to ascend and descend stairs
• Ability to lift up to 50 lbs
• Ability to ride a bicycle
• Ability to operate and ride a Segway and / or other vehicles