Safety and Security Ambassador
Summary of Job Duties
Reports to the Supervisor of Safety and Security and provide staffing for the multiple family hospitality, safety and security services provided by the Department. Safety and Security Ambassadors services include Hospital Information Desks, ICU Waiting Room Desks, NICU desk, PRI Information Desks, 2nd floor OR waiting room, Cart Drivers, Discharge Lobby Desk, Outside Greeters, One Day Surgery Desk, WPRCI after-hours desk, emergency department, outpatient center desk, a Concierge, and Ambassadors at all entrance points to the various buildings on campus.
Safety and Security Ambassadors will monitor their working areas for safety and security concerns and report those concerns to their supervisor or the UAMS Police Department.
Qualifications
- High School, GED, or formal educational equivalent
- Experience in Security and/or a Hospitality role in a customer service role
- Must be at least 18 years of age
- Ability to understand and follow basic instructions and guidelines
- Excellent interpersonal and communication skills
- Strong customer service skills
- Computer proficiency is required
- Perform work safely, following all company policies and procedures
- Monitor work area for safety and security concerns
Additional Information
- Customer Service: Interacts with and assists the public in a professional and friendly manner as needed. Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary. Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.
- Aid internal and external stakeholders as needed with exceptional customer service.
Salary Information
Commensurate with education and experience.
Required Documents to Apply
- Resume
Optional Documents
- Proof of Veteran Status
Special Instructions to Applicants
Please contact askrecruitment@uams.edu for any recruiting related questions.
Pre-employment Screening Requirements
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity
- Frequent Physical Activity
- Occasional Physical Activity