Secretary/Technician

About the role

The Front Desk SecTech plays a critical role in ensuring smooth operations within the Cardiovascular Service Line. Responsible for scheduling, patient registration, answering phones, and managing daily workflows across multiple areas. Demonstrates exceptional communication, organizational, and customer service skills while coordinating interactions in a fast-paced environment. Flexibility and a proactive approach are essential.

Responsibilities

• Schedule patients for cardiovascular testing and procedures.
• Accurately register patients, verify insurance, and obtain documentation.
• Answer and route phone calls promptly and professionally.
• Greet and assist patients and visitors.
• Monitor and manage workflow for all service areas.
• Communicate effectively with physicians, nurses, and staff to ensure timely patient flow.
• Assist with patient care and transportation when needed.
• Deliver exceptional service to patients and families.
• Promote AHS PRIDE values in all interactions.

Qualifications

• High School Diploma required; college coursework preferred.
• Prior administrative or patient care experience in healthcare preferred.
• Registration and scheduling experience desirable.
• Knowledge of EMR.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency in scheduling and registration systems (Epic or similar preferred).
• Ability to remain calm and effective in a fast-paced environment.
• Team-oriented with willingness to assist in various roles as needed.

About the organization

At Atlantic Health, our promise to our communities is: Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 22,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation.

Our facilities and sites of care include: Atlantic Health Morristown Medical Center (Morristown, NJ), Atlantic Health Overlook Medical Center (Summit, NJ), Atlantic Health Newton Medical Center (Newton, NJ), Atlantic Health Chilton Medical Center (Pompton Plains, NJ), Atlantic Health Hackettstown Medical Center (Hackettstown, NJ), Atlantic Health Goryeb Children's Hospital (Morristown, NJ), Atlantic Health CentraState Healthcare System (Freehold, NJ), Atlantic Medical Group, Atlantic Visiting Nurse, Atlantic Mobile Health, and Atlantic Rehabilitation. We have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group.

Atlantic Health has been chosen for 17 years by Fortune as one of the “100 Best Companies to Work For.” Atlantic Health Morristown and Atlantic Health Overlook were named by Newsweek as two of the “World’s Best Hospitals” in 2026, and ranked within the top three hospitals in New Jersey by U.S. News & World Report’s 2025-2026 Best Hospital rankings. Atlantic Health scored four “A” grades by The Leapfrog Group in its Fall 2025 Hospital Safety Grades. Atlantic Health Morristown and Atlantic Health Overlook are New Jersey's only hospitals named among America's 50 Best hospitals by Healthgrades in 2026. Named by Becker's Healthcare as one of the "165 Top Places to Work in Healthcare – 2026." Atlantic Health Morristown, Atlantic Health Overlook, Atlantic Health Chilton and Atlantic Health Newton are all Forbes Top Hospitals for 2026. Named by Newsweek as one of America’s Greatest Workplaces for Inclusion & Diversity 2025. Atlantic Health rated LEVEL 9 - 2025 CHIME Digital Health Most Wired.

Our Atlantic Neuroscience Institute is the region’s leader in neuroscience care, a hub for the New Jersey Stroke Network, offering a broad range of advanced neurological, neurosurgical and neurodiagnostic services. Certified as a Level IV Epilepsy Center and home to the Gerald J. Glasser Brain Tumor Center, where more brain tumor surgeries are performed than anywhere else in New Jersey. Our CyberKnife® program is the largest and most experienced in the state. We also have a satellite emergency department in Union, NJ, which treats about 40,000 emergency cases each year. Committed to providing exceptional care, Overlook Medical Center has achieved the prestigious Magnet® recognition, the highest national honor for nursing excellence, and holds advanced certification from The Joint Commission for perinatal care and designation as an Advanced Comprehensive Stroke Center. Additional Joint Commission-certified services include behavioral health care, spine surgery, wound care, and primary care medical home (PCMH).

Benefits

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance
• Short-Term and Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan: Employer match, additional non-elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and On-Site Childcare
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Benefits, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance

About the team

Atlantic Health System's radiology departments provide state-of-the-art imaging services that can accommodate a wide range of patient needs with the highest quality and safety. Many locations meet image gently® recommendations, meaning we "child-size" radiation doses for pediatric patients. Our medical team features board-certified, fellowship-trained radiologists specializing in breast imaging, cross-sectional imaging, neuroradiology, nuclear medicine, muscular-skeletal imaging, pediatric imaging, and interventional radiology. Highly skilled technologists and registered radiology nurses provide additional expertise and support. Atlantic Health System has radiology services at Chilton, Hackettstown, Morristown, Newton and Overlook medical centers, along with Goryeb Children's Hospital and a variety of outpatient locations. Services vary by location.