Secretary Medical Admin, Sr., Neurology, Milford, 24 hours, Days

Exemption Status: Non-Exempt

Hiring Range: $16.60 - $31.37. The final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

This position may have a signing bonus available; eligibility will be confirmed during the interview process.

About the Role

Under the direction of the appropriate licensed clinician, the Medical Assistant II (MA II) provides clinical care and performs clerical duties to support office/clinic functions. Will receive workplace education and training to assist providers and the healthcare team in the care of patients.

Responsibilities

• Escorts patients to examination rooms, take and record vital signs such as blood pressures, temperatures, height, weight, etc.
• Collects and documents patient health status, history, and monitors patient progress following standard procedures.
• Performs EKGs, phlebotomy, Point of Care (POC) tests according to clinic/office standards.
• May prepare, document, and administer non-intravenous injections as directed or required by office/clinic, within scope of practice.
• Assists in performing routine physical examination or clinical procedures.
• Reviews laboratory results and ensures abnormal results are immediately brought to the attention of the physicians and others, as appropriate.
• Provides clear, timely communication to the appropriate licensed clinician regarding observations and changes reported in patient per office/clinic guidelines.
• Sets up/prepares rooms based on patient care requirements.
• Assists in the setup, maintenance, disassembly, and cleaning of patient equipment.
• Ensures instruments and scopes are cleaned, sterilized, and repackaged per office/clinic protocol.
• Operates the sterilization/cleaning systems, as necessary.
• Assists in moving, lifting, positioning, and transporting patients as directed following policy standards. Utilize proper safety techniques and body mechanics in all work-related activities.
• Follows procedures for arriving patients and scheduling appointments.
• Assists with patient admissions, transfers, and discharge procedures.
• Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items.
• Maintains logs, organizes patient care charts, and/or maintains medical records. May enter data or retrieve medical information from the electronic medical record.
• Processes prescription and refills as directed per procedure.
• Performs a variety of clerical duties per office/clinic protocol such as typing, filing, scheduling appointments, generating letters and form preparation, receiving/returning/directing phone calls per office/clinic protocol, and documenting in patient record as required or directed.
• Collaborates with insurers to verify coverage, eligibility, and prior authorizations for procedures, medications, and tests as needed.
• Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and clinician referrals for treatment are obtained prior to patient visits.
• Collects co-payments from patients for visits and maintains records.

Qualifications

• High School Diploma or equivalent.
• Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association or American Red Cross. If not available upon hire, a BLS/HS must be obtained within 3 months from date of hire.
• Medical Assistant credential, approved by the Massachusetts Department of Health (ARMA, NHA, etc.).

Unless certification, licensure, or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Schedule

• Days: Friday, Monday, Thursday, Tuesday
• Scheduled Hours: 9 AM - 3 PM
• Shift: Day Shift, 6 Hours
• Hours per Week: 24