Secretary Medical Admin, Sr. (Neurosurgery) - 40 hours, days
UMass Memorial Health · Worcester, MA · 1 mo ago
Healthcare$20.94–$29.27/hrFull-time
Major Responsibilities
- Coordinates medical office activities and staff as assigned.
- Trains and schedules the work of assigned employees.
- Recommends and implements processing improvements and new procedures.
- Makes travel arrangements for trips, conferences, etc.
- Schedules and coordinates patient visits, medical procedures.
- Coordinates internal and external meetings.
- Greets visitors and/or patients, providing standard information and referring matters as needed.
- Fosters quality customer service.
- Processes standard and non-standard business office administrative paperwork.
- Follows-up with personnel outside the medical office and UMMHC to expedite timely action.
- Provides guidance to departmental personnel in medical office and UMMHC administrative policies and procedures.
- May provide work guidance to office clerical staff.
- Ensures adequate inventory of office supplies and basic maintenance of office equipment.
- Coordinates retrieval of medical records.
- Ensures compliance with health and safety requirements and with regulatory agencies such as DPH, etc.
Position Qualifications
- High School diploma.
- 6-12 months additional specialized medical secretarial/medical office training.
- 2-3 years of medical secretarial/administrative support experience.
- Proficiency in software used: Word processing, spreadsheet, presentation graphics, database, Medi-Tech, IDX, Lynx, etc.