Secretary Medical Admin, Sr. (Surgical ASG) - 40 hours, days
UMass Memorial Health · Worcester, MA · 1 mo ago
Healthcare$20.94–$29.27/hrFull-time
Duties and Responsibilities
- Coordinates medical office activities and staff as assigned.
- Trains and schedules the work of assigned employees.
- Recommends and implements new procedures.
- Makes travel arrangements for trips, conferences, etc.
- Schedules and coordinates patient visits and medical procedures.
- Coordinates internal and external meetings.
- Greets visitors and patients, providing standard information and referring matters to appropriate persons.
- Fosters quality customer service.
- Processes standard and non-standard business office administrative paperwork.
- Follows-up with personnel outside the medical office and UMMHC to expedite timely action.
- Provides guidance to departmental personnel in medical office and UMMHC administrative policies and procedures.
- Coordinates retrieval of medical records.
- Ensures adequate inventory of office supplies and basic maintenance of office equipment.
- May coordinate basic set up and maintenance of office personal computers and associated equipment.
- Ensures timely service.
- Participates in performance improvement initiatives.
Qualifications
- High School diploma.
- 6-12 months additional specialized medical secretarial/medical office training.
- 2-3 years of medical secretarial/administrative support experience.
- Proficiency in software used: Word processing, spreadsheet, presentation graphics, database, Medi-Tech, IDX, Lynx, etc.