Secretary Level 2

About the role

The anticipated start date for this position is June of 2026. However, this is an estimated date and can be revised if needed. This is a Staff position located in the Department of 38000 - CET Deans Office at Big Rapids, MI 49307.

Responsibilities

• Answer or refer inquiries from students, faculty, staff, and the general public regarding established policies and procedures.
• Absorb and refer students with registration, drops and adds.
• Cook up and maintain filing and recordkeeping systems.
• Independently answer routine correspondence.
• Draft non-routine correspondence for review and approval of supervisor.
• Input, retrieve, download and output information utilizing a computer to access various software programs and systems.
• Interview and recommend for hire, train and direct student employees.
• Perform bookkeeping/recordkeeping/calculations for such things as employee assignments, faculty load reports, departmental budget expenditures, encumbrances, balances and reconciliations, and deposits.
• Perform duties related to auditing student scholastic records, checking graduation applications, determining honor status.
• Plan expenses and monitor travel budget for staff and faculty.
• Prepare and maintain information for such documents as correspondence, memos, reports, etc. using computer software such as word processing, spreadsheet, database and file management.
• Research information as background for incoming and outgoing communications.
• Verify scheduling of course offerings, classrooms, and laboratories.
• Cultivate an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty and staff to thrive authentically.
• Support, promote, and develop university student enrollment and retention initiatives.
• Maintain the confidentiality of designated information.
• Reports to immediate supervisor. Will serve programs as needed within the College of Engineering Technology.

Requirements

• Satisfactory completion of two years college or equivalent.
• Two years part-time is equivalent to one year full-time, (in an office setting with public contact and extensive customer service).
• Proficiency with Microsoft Office products (Word, Excel, and Access).

Qualifications

• Experience working in a higher education office and with bookkeeping.

Skills and Abilities

• Communicate effectively with a variety of students, faculty, staff, and visitors in a variety of situations.
• Input, retrieve, download, merge and output information from software programs and systems.
• Interpret student problems and direct students to the proper resource.
• Operate a variety of office machines and equipment such as computer, multi-line telephone, copier/printer/fax machine and calculator, to include making minor adjustments (requires some mechanical aptitude).
• Perform basic mathematical operations with accuracy.
• Plan, organize and make sound judgments and decisions.
• Use computer software such as word processing, spreadsheets, and database.
• Utilize the rules of proper grammar, correct spelling and punctuation, and correct arrangement of information.
• Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic, and life experiences.

Benefits

• Comprehensive benefit package (health care, vacation, etc.).

Pay

$18.09/hour. Hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement.

Schedule

Part-Time/Full-Time: Full-Time

Union Group

Clerical-Technical Association (MEA-NEA)

Term of Position

12 Month

At Will/Just Cause

Just Cause

Additional Education/Experiences to be Considered

• Experience working in a higher education office and with bookkeeping.

Required Documents

• Cover Letter
• Resume
• Unofficial Transcript 1

Optional Documents

• Special Instructions to Applicants
• Unofficial Transcript 1 (REQUIRED)

Finalist will be required to submit an official transcript (if applicable).

Initial Application Review Date

May 26, 2026

Open Until Position is Filled?

Yes

Posting Close Date

EEO Statement

Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.