Seasonal Guest Services Host

Key Responsibilities

• Welcome all guests entering the property with genuine hospitality and professional communication.
• Provide luggage assistance, room deliveries, amenity deliveries, and storage services.
• Safely and efficiently valet guest vehicles; retrieve vehicles promptly upon request.
• Maintain accurate tracking of valet tickets, vehicle locations, and guest items.
• Aid with transportation needs, directions, resort information, and activity recommendations.
• Keep driveway, bell desk, and storage areas organized, clean, and fully stocked.
• Support shuttle or resort vehicle operations as needed (if eligible/qualified).
• Respond to guest concerns quickly and escalate issues to leadership when appropriate.
• Adhere to all safety, driving, and company procedures.
• Perform additional tasks to support the Guest Services team and overall resort operations.

Qualifications

• Valid driver’s license with a clean driving record (MVR check required).
• Ability to drive automatic and manual transmission vehicles preferred.
• Ability to stand, walk, lift, and move luggage (up to 75 lbs) for extended periods.
• Strong communication and guest-service skills.
• Comfortable working outdoors in varied weather conditions.
• Previous valet, bell, or hospitality experience preferred but not required.
• Must be available weekends and holidays during the season.

Seasonal Colleague Benefits

• Discounted hotel night stays and Friends & Family room rates at Hyatt hotels worldwide.
• Free colleague meals during shifts.
• Team celebrations and engagement events throughout the season.
• Potential for continued employment after the season.

Our Values

• Empathy
• Integrity
• Respect
• Inclusion
• Experimentation
• Wellbeing

Equal Opportunity Employment

Hyatt is an equal-opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.