Seasonal Full-Time Pool Server

About the role

Four Seasons is the world’s leading luxury hospitality company, driven by an unwavering commitment to an exceptional guest and employee experience. We are dedicated to elevating every interaction through continual innovation and the highest standards of service. Four Seasons offers hospitality professionals the opportunity to build a lifelong career with a globally renowned brand.

Responsibilities

• Follow steps of service to deliver warm, engaging, and consistent hospitality that aligns with Four Seasons standards of excellence
• Demonstrate and continually expand knowledge of our full beverage program- including wines, cocktails, beers, and specialty spirits- and confidently share detailed ingredient and preparation information in a way that excites and inspires
• Anticipate guest needs with a keen sense of awareness and presence, ensuring satisfaction through timely and thoughtful responses to questions or concerns
• Accurately close guest checks, process payments, and properly handle voids or complimentary items in accordance with hotel procedures
• Set up and conclude daily pool operations by arranging chairs, tables, umbrellas, and towels with impeccable attention to detail
• Keep the pool and surrounding area pristine and clear of debris
• Greet and seat guests at their preferred location and offer towels and amenities as needed, creating a relaxing and comfortable experience
• Clear guest areas after departure, including removing used towels, glassware, dishes, and other items to maintain cleanliness and order

Requirements

• 1+ years of service industry experience in Food & Beverage, preferably in a luxury hospitality environment
• Current New Mexico Alcohol Serve and Food Handler certifications
• Ability to lift/carry up to 30 lbs.
• Ability to stand and move around the pool area for the entire shift
• Flexible schedule- availability to work evenings, weekends, and holidays
• Availability to work through the season- from DOH through October (approximately)

Qualifications

Join our team in the Land of Enchantment! Are you ready to take the next big step in your hospitality career? Four Seasons Resort Rancho Encantado Santa Fe is seeking a hardworking and driven individual for our F&B team- a server who infuses enthusiasm into everything they do and shares our passion for service excellence!

Skills

A genuine, caring, and compassionate professional with a strong passion for hospitality and a natural ability to connect authentically with others

Demonstrates integrity and accountability in all actions and exhibits confidence when making decisions to deliver a luxury-level experience

A collaborative team player who actively supports and encourages colleagues to achieve shared success

Benefits

• Global growth opportunities
• A culture that breeds success and rewards
• Food & beverage and spa discounts
• Free employee meals
• Complimentary employee parking
• Comprehensive training & development
• 401(k) Retirement Plan
• Sick leave pay
• Competitive pay: $13.56 hourly + tips

Pay

$13.56 hourly + tips

Schedule

Flexible schedule- availability to work evenings, weekends, and holidays

Availability to work through the season- from DOH through October (approximately)