Seasonal Pool Server
Four Seasons · Westlake Village, CA · 1 wk ago
On-siteCustomer ServicePart-time
About the role
Looking for an exciting opportunity to work in luxury hospitality this summer, gaining hands-on Food and Beverage experience in a vibrant poolside environment? Four Seasons Hotel Westlake Village is seeking a Seasonal Pool Server to join our dynamic pool team, where thoughtful service, attention to detail, and genuine guest care define the experience.
Responsibilities
- Describe and present food and beverage menu items to guests with engaging detail, including origin, taste, and preparation methods, while accurately taking and communicating orders through the hotel’s point-of-sale system.
- Cook and serve food and beverages to guests in a timely manner, ensuring quality and presentation standards are met.
- Anticipate guest needs, assess satisfaction, offer suggestions, and respond promptly and appropriately to guest requests or concerns.
- Properly and accurately close guest checks, process cash and credit card payments, and handle voided or complimentary checks in accordance with established procedures.
- Avoid spills and accidents by properly carrying and balancing a tray with multiple items.
- Assist with the breakdown, cleaning, and setup of tables, buffets, and food stations to maintain a polished and inviting poolside environment.
Requirements
- 2+ year(s) previous serving experience in a luxury Food and Beverage outlet.
- A positive, professional, and guest-focused attitude with strong attention to detail and service excellence.
- Reading, writing and oral proficiency in the English language.
- The ability to multi-task while under pressure.
- The ability to carry and balance a tray with multiple items.
Qualifications
- High school diploma or equivalent preferred.
- Must possess legal work authorization in the United States.
Skills
- Customer service skills.
- Attention to detail.
- Ability to work independently and as part of a team.
- Knowledge of food and beverage service protocols.
Benefits
- Retirement savings plan.
- Employee Assistance Program.
- Investment in your Wellbeing.
- Complimentary Dry Cleaning for Employee Uniforms.
- Free meals and on-site parking.
- Training programs, tuition reimbursement.
- Growth & Development opportunities.
Pay
Hourly Rate: $16.90401K
Schedule & Hours
- This is a seasonal role with a defined end date, but there may be opportunities for long-term employment based on business needs and performance.
- Open availability is preferred & weekend availability is required.
- Must be available to work holidays.
- Part time position, 3-4 days a week.