Pool Server | Seasonal
Omni Hotels & Resorts · Austin, TX · 2 mo ago
ManagementTemporary
Responsibilities
- Ensure guests have an exemplary experience through warm welcomes, anticipatory service, and fond farewells.
- Provide outstanding service to guests in a friendly and professional manner, following proper steps of service.
- Maintain full familiarity with menus and beverage offerings, including wine service, and confidently upsell when possible.
- Take food and beverage orders, process payments, and present accurate checks using the MICROS system.
- Monitor and maintain the cleanliness, organization, and safety of the pool deck, restaurant area, and all service stations.
- Restock towels, empty towel bins, and ensure pool areas are free of debris and trash.
- Maintain and replenish the complimentary beverage station.
- Auxiliary in seating guests, answering phones, and cross-training among other food and beverage outlets as needed.
- Communicate and enforce pool rules with grace and kindness to ensure guest safety.
- Report facility issues promptly to the Office Coordinator, immediate supervisor, or manager.
- Follow safety procedures and report any unsafe conditions or work practices.
- Attend department meetings and required company training sessions.
- Assist in the orientation and training of new associates.
- Perform other duties as assigned by the restaurant manager.
Qualifications
- Minimum age requirement of 18 years.
- High energy with a strong service mindset and a can-do attitude.
- Conversational English-speaking abilities required.
- Must have and maintain current Texas Food Handlers license and TABC certifications.
- Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.
- Must be able to work in a fast-paced environment and multitask effectively.
- Prior serving and cash-handling experience preferred.
- MICROS experience preferred.
- Must be at least 18 years of age.
- Must be able to work flexible shifts, including nights, weekends, and holidays.
- Must be able to lift up to 50 lbs. and work primarily outdoors in varying weather conditions.
Benefits
This is a seasonal position and applicants are expected to be available to work beginning March 2026 through Mid-September 2026.
Pay
The pay range for this position is $15.00 - $17.00 per hour.
Schedule
Flexible shifts, including nights, weekends, and holidays.