Scientific Account Manager

Responsibilities

• Develop relationships with decision makers for HVAC/R contracting opportunities.
• Listen to needs and develop programs/projects to fulfill those needs.
• Lead business processes from conception to completion.
• Compile and manage sales plans for the district.
• Provide total account business reports and annual forecasts.
• Gather and validate preliminary information, perform facility walk-throughs to assess opportunities.
• Estimate project/service agreements by analyzing equipment, controls, subcontractors, and services.
• Develop and finalize project/service agreement fulfillment schedules, prepare proposals.
• Negotiate and review agreement/project scopes.
• Ensure customer retention through renewal of service agreements, quoting repairs, retrofits, replacements, and scheduling routine visits.
• Present/review proposals and contracts with all buying influences, negotiate scope of agreement/project.
• Prepare transition documents and communicate project readiness to the operations team.
• Conduct cold calls on new and existing accounts related to new construction and remodeling for supermarket and scientific refrigeration.
• Assist in the development of new constructions and remodel projects.
• Plan, direct, or coordinate the distribution/movement of projects/services to customers.
• Communicate with store managers, maintenance personnel, and other customer personnel as needed.
• Coordinate fulfillment activities with respective Area Service Managers, Technicians, Strategic Account Managers, Service Sales Account Managers, and Project Administrators.

Qualifications

• High School Diploma or GED, with a Bachelor’s Degree preferred.
• Minimum 5 years of relevant experience.

Additional Information

• Ability to manage multiple tasks in a fast-paced environment.
• Strong communication skills, verbal and written.
• Intermediate to advanced proficiency in Microsoft Office Suite.
• Strong organizational and time management skills.
• Flexibility to work outside normal hours as required.
• Working knowledge of basic refrigeration or commercial refrigeration and HVAC.
• Valid driver’s license and safe driving record.
• Travel within the region as required.
• Strong leadership and business acumen.

Benefits & Perks

• Health Benefits – Medical, dental, vision, prescription plans, Health Savings Account, Flexible Spending Account.
• Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
• Retailer Retirement Savings & Investment Plan – 401(k) plan with company matching contributions and immediate vesting.
• Paid Time-Off Benefits – Paid time off, stewardship, and parental leave.
• Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
• Health Management and Wellbeing Programs – Employee Assistance Program (EAP), virtual health management, chronic condition, and tobacco cessation.

About Hussmann

Hussmann Corporation is a global leader in commercial refrigeration equipment, providing solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize merchandise visibility, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturing—truly a trusted partner, relentlessly driving customer success. For more information, visit www.hussmann.com. Hussmann is a subsidiary of Panasonic USA. Hussmann is committed to creating an inclusive environment and is proud to provide equal opportunities to all qualified applicants.