Scientific Account Executive

About the role

This is a hybrid sales and customer success role for someone with real scientific depth. You'll be the primary point of contact for customers — from first conversation through ongoing engagement. That means understanding what a protein design team is actually trying to achieve, helping them pick the right assays, making sure their experiments are set up correctly, and translating results back into language that's useful for their programs.

Responsibilities

• Running technical sales calls where you discuss binding kinetics, expression systems, and assay design, not just pricing
• Onboarding new customers and helping them design their first experiments on the platform
• Monitoring ongoing accounts, flagging issues early, and proactively suggesting next steps based on their results
• Working with the biology team to troubleshoot when a customer's experiment doesn't go as expected
• Identifying expansion opportunities within existing accounts — new targets, new assay types, larger campaigns

Qualifications

• Scientific background in protein engineering, biochemistry, biophysics, or a related field
• You should be comfortable discussing binding kinetics (KD, kon, koff), expression systems, and assay design without needing to look things up
• Experience in a customer-facing technical role: field application scientist, technical sales, scientific account management, or similar
• CRO or biotech vendor experience is a strong plus
• Commercially driven. You care about revenue, pipeline, and closing deals, not just having interesting scientific conversations
• Strong communicator who can adapt to the audience: detailed and technical with a scientist, concise and business-focused with a VP
• Self-starter who can manage your own pipeline and priorities without heavy oversight
• Genuine interest in AI-driven protein design and the companies working in this space. You follow what's happening in the field